17th Street Automotive

I called the day before to bring my car in for state inspection. Dropped off in the morning, before opening hours. They had it ready for pickup before 11AM. I really like how they send you an email with all the info of your car. They really take the time to make sure it’s good! They do a great job communicating! They made a loyal customer out of me!! Also very military friendly. Highly recommend!

I did leave a good review at first. But this is ridiculous. Took my 1995 suzuki carry to get fixed up. Battery light on, charging issues. Amongst other things. They did fix it right so it seems. I picked it up June 27th. The alternator belt broke again on July 5th. I maybe put 40 miles on it since picking it up. I also found that they used a lawn mower belt in the truck. Just because it fits doesn't mean its gonna work. ‍♀️ I get its a small truck but I can get 60mph out of it. I'm infuriated currently. If it was something that ya'll couldn't handle....dont accept the job.

Their team up front (Nicole and Kristen I believe) was so helpful. I had been at multiple auto repair shops this month for multiple issues and the team at 17th street was able to get me in quickly, run a diagnostic, and help steer us to the appropriate actions. I appreciate their transparency up front about costs and the actual work they recommended before doing the work. We’ll be back!

This was the very frist time I used 17th street automotive. I called the same day too get me car expected,they had 8 cars to be expected the same day.and they took me as well some places would just turn you away. I had my car at another car place and things went south there.i rather not get into that because,this is 17th street automotive time to shine. Once I drop my car off for expection they immediately ,found a major issue with my car. Now why the other car dealership didn't see this is beyond me. Now they did have too fail my car for this inconvenience they found with my car. But I totally understood why. They was truly saving my car for more serious situation that could have happened with my car if this wasn't fix. So we they the okay too fix.my car was fix and expected the very next day. I was so surprised how they fix my car made sure it was up to good repair for me. And how they went out there way to make sure my car was done for me,I had explained what I went through with my car and they totally understood my situation. They didn't blow me off they went in depth with videos pictures,too show there customers that they are for there customers and there not there to blow smoke up your like other places do. I want to give a shout to Kristen she straight forward with you in a very polite way.she doesn't want to give her customers any on expected out of pocket expected fee's and I like that about her. So when you pick your car your not suprise at all if you do come out pocket for anything,there honestly was a number key for me.i rather know then not know. What I also like about them was before they started any work my car they emailed you a consent form that we had to sign stated we give them permission to fix your car. other plus for them is they had my car expected and running like a smooth as a new born baby skin lol no joke. 17th street is now my car shop for all my cars I will no longer take my cars anywhere else. Thank you so much 17th street automotive. a big shout out to them for fixing my car. If you need any work done to your car and you want honest and car shop there it for you.

I booked an inspection appointment online. When booking the appointment they gave me an option of a shuttle home. I got to my appointment (early) and was told shuttles were not available because they were busy. The gentlemen didn’t show any compassion, and when I told him I didn’t make plans for a ride because I had the shuttle planned. He responded by telling me I could get an Uber! And when I asked if they would cover that, he said no, it would be my responsibility. My wife had to leave work to pick me up. Later, when searching their website, I noticed they offer a 10% coupon to new customers, yet I was never offered it, even after I filled out the new customer information. I’m new, but won’t return. Nevermind the fact that I was quoted double the cost for rear brakes to be replaced, that other places have quoted. I am adding this after the business comment. I understand your business may not be able to afford to offer a shuttle for inspections, so don’t have it offered when I book an inspection appointment. Why would I expect nothing more when it was confirmed when I made the appointment. And again, it’s not even so much that you don’t offer it, it’s that nobody was sympathetic to YOUR mistake, not did they offer a resolution for it.

I love this place! They have a really good team here, the staff have always been so kind, caring and understanding in our times of emergency. Kristen up front is the best, she has such a great demeanor and is a pleasure to deal with and the mechanics do great work no complaints. Prices are very reasonable and the service has always been top notch. Glad we found our place for all our automotive needs.

I contacted 17th St. after my wife’s car wouldn’t start, a suspected starter issue. They fit me in immediately, had all parts on hand to complete the work, and texted and called me throughout the process to work with me on which parts for which price I preferred, as well as to update me on progress. Everyone I worked with was extremely friendly, and my vehicle was taken care of.