Intertech Maintenance Group
📍 Electric contractors in Little Rock
Intertech Maintenance Group, based in Little Rock, provides electrical and plumbing services to residential and commercial clients. They offer a range of solutions, including repairs and installations. Clients seeking reliable emergency service may find their responsiveness a key factor.
However, experiences with Intertech have sometimes revealed challenges regarding the quality of work and communication with management. Consistent resolution of initial issues and professional interaction appears to be a recurring consideration for potential customers. They also provide HVAC services.
Information about Electric contractors - Intertech Maintenance Group
- On-site services
- Repair services
- Credit cards
Customer Reviews
Intertech Maintenance Group has a rating of 4 out of 5 based on over 216 reviews on Google
This is the worst company I've ever had experience with! They were called out to my house for a plumbing issue I had. When they came out to fix the leak I was experiencing, (took them 8 hours to "fix" the leak) the very next day, the leak was still present. I called to notify them of the same leak, they then sent another plumber out, plus one of the same guys who previously worked on the leak. When I pointed out that the leak obviously wasn't fixed correctly, the guy who worked on the leak said, "Oh this is something new." I said, how could this be something new, this is the leak you were supposed to have fixed previously. I called the office back again, they still wouldn't come back out to fix the leak. Not only did they not fix this leak, which they were paid to do, they also caused more plumbing issues to my bathroom. I notified them about this problem as well. They are refusing to come back out and properly fix the leak, and they are also refusing to fix the extra issues they caused to my bathroom. Furthermore, I WOULD NOT use this company. They are a waste of time and money, and they lack accountability!! Use at your own risk. Once again, they spent 8 hours in my home to have fixed absolutely nothing, took my money and ran! I DO NOT recommend this company. Their plumbers are very inexperienced and incompetent.
This company is extremely rude. Andrew who is the manager and Joe who answers the phone are extremely rude to their customers. I waited almost two weeks for them to send a technician out and once the technician left he had not resolved the issue. He informed his company that he installed a part which in fact was not installed. I immediately called the company wishing a 10-15 minute time span to inform them that my appliance was not working and begged for the technician to come back due to already waiting 2 weeks and they declined. They even offered I could call another company due to it being another two weeks before they come back. This is very poor customer service. And the way the manager and employee speaks to customers is extremely rude.
Called Intertech to come out to my house, I had a water leak, the guys (Conway and David) got to my house a little early for the appointment, after we talked for a short while about the problem, they started working to resolve my problem, they worked diligently to resolve my problem, had to dig deeper into the issue more than we thought they were going to, but in a short amount of time, they had me fixed up, cleaned up after the job, even double and triple checked before they left to make sure I was completely taken care of!!!! this was the BEST experience I've ever had with a Service company of any kind. I would HIGHLY RECOMMEND Intertech for any repair you might need!!! Thanks again guys!!!!
I had a horrible experience with them. Called for an Electrical problem on a Wednesday afternoon they request an $172 so send someone to see the issue the next day. They apparently send someone over Thursday morning, not sure if they went or not. Called that same day in the afternoon to get a quote told me they’re working on it. Called them again later on the afternoon they told me they’re about to finish getting me the quote. Didn’t hear nothing from them until Monday. By that time I had already found another company who gave a quote instantly and got the job done quickly. Also, better communication skills. I won’t recommend Intertech i don't think they’re trustworthy neither reliable for an important assignment.
I’ve used this company for water heater I installation and refrigerator repair. They were polite, they notified you if they were running late, they communicated with you via text or phone. Customer service was great! I’ve u redacted with both Carl and Tony.
Intertech was assigned to us by our home warranty. Our technician, Tony Boyd, was amazing! He was so kind and professional! He was so patient, and took the time to check all the issues and fix them properly. He even found some other important issues that needed to be addressed that we had missed. He went above and beyond to make sure every issue with our dishwasher was fixed, looking and running like new! Including fixing an issue that those who installed the dishwasher didn’t do properly when it was installed. I can’t thank Tony enough, and the whole team at Intertech! Everyone I spoke with one the phone was so kind and courteous too! I highly recommend Intertech for home repair needs!
Service over the phone with Courtney was great! Carl arrived sooner than said (which was nice) he was very professional but still friendly and personable! He was also nice and friendly to my little 18 month old son! Thanks again!!
Information about Intertech Maintenance Group
Address
Intertech Maintenance Group is located at 714 Calhoun St, Little Rock, AR 72202, United States
Phone
The phone number of Intertech Maintenance Group is +1 501-246-0400
Website
The website of Intertech Maintenance Group is: intertechmaint.com
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
