O'Reilly Auto Parts

Came into to buy some stuff for the car. Walked up to the counter to pay and the guy ignored me. Then the phone ran and he answered it to just leave me waiting. The other people behind the counter just looked at me and walked away. Been coming here for a long time and bought alot of things. I'll never be back again if the employee are just gonna ignore me . No hi. No I'll be right with ya.. nothing. Just ignored me until the phone ran and left me standing there till I walked out. Ever again. To many auto part store around for me to deal with that.

Today I had a headlight out and Andrew couldn't get to it so his coworker Jessica told me to buy it and she will refer me to someone real fast he came in 30 minutes and put in blessed to have this store in my neighborhood one stop shop thanks again you guy's Rock best Auto store in East Nashville

Bought brake pads 2 years ago sold they were not covered because it’s wear and tear on the brake pads BS give me my money. Next time I’ll be going to Autozone or O’Reilly’s

Caleb was very helpful and got me taken care of! He is great with customers and very knowledgeable!

Excellent as always never let me down ever.

5-24 at 4:36pm Kris your customer service sucks and I don't appreciate it at all

On my way home from work on 5-4-24 , my car decided to overheat, so I stopped to see what happened. The heater hose broke and was spewing coolant everywhere. I looked up the nearest oriellys, which was only a minute away. I went in and got help from Manager Randy. I had no clue what to do in this situation, but he knew exactly what to do. He helped me for 2 hours trying to get my stupid car to cooperate, and in the end, we had to Jerry rig it because the part I bought from advanced was missing parts. Throughout the 2 hours, Manager Randy was helping me he was so sweet and kind. Honestly, he was like an angel sent to help me. I was still an hour out from my house, and I wouldn't have been able to get home without his help. I'm so grateful he was there to help that night. Manager Randy deserves a promotion and raise!!!!!