Eastgate Towing & Storage Inc.

Very poor customer service on Beth's part!! Do not trust this towing company. Beth will start yelling at you on the phone and tell you to stop interrupting her when she was the one trying to interrupt! Beth should not be in customer service! They will just send a customer to collections when they never tried finding the owner of a vehicle they towed in December and wait until the storage fee is $10,000. It's not hard to google a persons name and find an address!!

I was stalled on the interstate five miles from my hotel on a cross country trip out west. Tow services in the area was extremely busy—but Eastgate came through with flying colors. The dispatcher was calm and reassuring; Logan, our tech, was polite and incredibly helpful. It was a stressful situation and I was far from home, but felt as though this company cared. Highly recommend!

Just a Great bunch of people !! My son had a flat tire down town at 6 AM couldn’t get the tire off so we called them and Keith came in no time to fix it !! I have known Beth a Francis for a long time and I would recommend them to anyone who needs help!! They have a great company and are GREAT people!!!

Got to me promptly and had me dropped off as quickly as possible. Couldn't ask for much more. Fair price and quality conversation during the tow. Thanks!

Vehicles got towed from apartment complex first day after moving in. Understandable situation because we forgot to put parking passes in window the day we moved in. But the tow truck driver was rude and unprofessional. When we paid fee at the shop he said "easy money" as we were walking out, And the lady we dealt with was also very unprofessional. She just laughed the entire time we were dealing with her like it was a joke. $500 dollars for two vehicles that were there for less than two hours. Wouldn’t recommend dealing with these people.

My sons car would not start 2 days after being in an auto shop for a week getting new starter. I called Eastgate to have his vehicle towed back to the shop. The guys were very knowledgeable and ended upgetting his car to start. They were courteous, explained what happened and how to take care of it . My son was so relieved. THIS kind of service is is good to remember. I would recommend this shop. Thank you!

This is my first time ever going off the road and being stuck in the snow and it was a rather traumatic experience. After spending 48 hours working with another company just to get a tow set up they cancelled on me. I started calling towing companies from A-Z just so I could get on a waiting list after we had been pummeled with 12+ inches and everyone was swamped. I came to the number for Eastgate and they were one of the few that had a real person answer and not a machine telling me everything was booked. Beth was so wonderful! I just asked if I could get a tow, when it might be, and if not if I could get on a waiting list. This was the first person who was not rude to me and gave me a time frame, plus put me on a list. I called that morning at 11:30 expecting a tow by the next day if I was lucky. Beth called back at 6 that evening and asked if I was ready to get my car. I was in shock to say the least. Since I needed to get a ride Beth told me she would let Francis know he could start while I made may way back to my car. When I got there he already had my car almost out, told me exactly how my car was going to feel due to the snow, and was overall just provided some positivity for the situation. The best part was the price I paid after was less than everyone else had quoted me by 50-100 dollars. I think it is safe to say they will be one of my first contacts if I need this service again. Five stars is not enough!