HVAC HEROES

I reached out late in the evening and was scheduled for Triston to come out first thing the next morning. Super responsive and great communication regarding my repair. My stem was up and running in no time. I have several other projects that I will be using HVAC heroes for because Triston was so professional and quick. I would absolutely recommend this company to any family and friends.

HVAC Heroes really came through for us! We messaged them at 10:30p on a Friday night and they arrived at our home before noon the next day! The area was very tight for them to work in but they got it done with no complaints. Our house is back to being nice and cool.

I have had such lousy experiences with other repair services I don’t know how I found HVAC heroes but I’m glad I did. I have used them for both my home and business and they are honest, fast and reasonably priced. Another shop told me I needed a whole new unit, HVAC heroes cooled it off with a hose and charged me nothing and it has been good for 3+ years. I can’t recommend them enough! Everyone from the owner to the receptionist is fantastic.

Hired these guys to do a mini split on a 3rd floor of a townhouse. Been nothing but trouble. Here’s all the stupid things they did (see pictures) 1. They installed the wrong unit (different than the quote). To their credit they acted like they were going to swap it out but it took over almost 2 months and they started ignoring texts until I sent a formal demand letter. (See time from initial acknowledgment by Jordan and then various ignored texts a month later.) 2. They did not insulate the AC lines fully in my attic. So about 3 weeks after installing the second unit I find a puddle of condensation on my floor (see pics) because of exposed copper in the hot attic. I asked them to fix this but they have blown me off since initially saying they would. (By the way - installation manual says all this needs to be insulated inside a house). See texts on this and then how Jordan ghosted me afterwards. 3. They did not initially fill the gap in the wall they cut in my house - think bugs. I had them do it on the second round. These guys are gonna mess up someone’s house. It feels like kids running this company who don’t know what they are doing. I think they hire contract crews for installs and it’s not guaranteed you won’t have issues. They are terrible at following up if you have an issue. Taking big risks if you use them since they can cause more damage than they might save. Clearly not knowledgeable

Tristan and his team of HVAC heroes were very professional and polite. I had to replace my HVAC unit's evaporator coil and HVAC heroes did an excellent job and cleaned up properly after their work. I highly recommend them.

Prompt service. Upfront honestly for recommendations to repair vs replace. Stands by warranty items. Have been using the company for 4 1/2 years for maintenance as well as complete HVAC install. They want to make sure the job is done right and they stand by their products and services. Highly recommend! Had additional AC unit installed and they did an amazing job running pipes behind wall like new installation. See before and after pictures of garage wall.

Triston fixed my HVAC leak today. He explained how it got leak and got the job done perfectly with super low labor charge compared with other contractor. I really appreciate your honest and quality work, Triston.