Phx Air Dept.

What a fabulous team! My first contact with Phoenix Air Department was about 7:30 in the evening because my A/C stopped working. A team of 2 were at my home about 11:00 the next morning. A quick inspection revealed a simple problem, and a quick solution followed. And the fee was really quite modest. These are good people. I signed up for their service plan, and I highly recommend them.

Was in a drive thru with this truck where he got incredibly heated because he went behind me in line where he proceeded to get incredibly close to my car’s bumper almost as close as he could for the entire drive-through experience. And then as we got onto the 202 he proceeded to drive next to me Wave at me to roll down my window then proceeded to get in front of me and break check me multiple times. Lunatic. Report was made to the PD as I have footage from a. Dash cam.

After dealing with another company, who were exhausting and painful to deal with, Phoenix air was an exemplary. It took a couple visits to get our issue resolved, but there was clear and consistent communication through out the process. The techs were knowledgeable, friendly and trustworthy. They took the time to educate us on the situation and resolution. We felt the friendliness and compassion come through even with the receptionist, and they all understood our sense of urgency. They weren’t willing to let it go until it was resolved 100%. Wanting to especially call out Tomas for going over and beyond. There was visibility in quoting with reasonable pricing and even provided an option for savings.

All around great experience with Phoenix Air Department! They installed our entire HVAC system for our remodel. We had them re-route the airflow once we moved in. We called and they came out immediately to help get better flow in one of our rooms. Couldn't be happier with this company!

Damian was great! He was very knowledgeable and completed the fix quickly. And they came out same day, which I was grateful for.

Phoenix Air Department is the best. The level of knowledge and professionalism is amazing. They have always been available when i needed them and return visits are at a minimum because they do it right the first time!

I cannot resist writing a review. I was really hesitant to call PAD. It was the third attempt to fix an issue that two people already couldn’t solve. Did i really want to spend another $100 to have somebody come out and say they couldn’t fix it. The unit worked. It wasn’t that. But the duct work was cheap and flimsy and it made a bang when the unit cycled on and off. It drove me crazy. Louder in some parts of the house than other. ANYWAY long story short, Tomas fixed it. I wanted to hug him. We were told somebody would have to go into walls and then do drywall repair. Blah blah. They were just lazy and didn’t wanna do it. I honestly cannot believe it was fixed. I will never use anybody else and i will only recommend PAD.