McVay Plumbing Heating Cooling

We chose McVay over several other HVAC companies to install our new Bryant furnace/ heat pump system a month ago because of their association with Lowes and because of their excellent online ratings. Everything went like clockwork, installation was mostly done in 1 day. Unit seems to be working well, much quieter than its 25 year old predecessor. Communication with the company ( email text and voice) has been excellent although their AI answering service is a little too realistic. When the current free one year maintenance plan included with the purchase expires we plan to enroll in the McVay prepaid home maintenance program (HVAC, plumbing and electrical) on a yearly basis. Technicians have been friendly, courteous, and knowledgeable. Worth 5 stars.

I had my first service with McVay Plumbing Company,, The serviceman Josh arrived right on time, he was very thorough, knowledgeable and polite. I moved here from New York in February in our new home, we had an oil burner with a water heater attached. In NY I’ve never had natural gas and an electric water heater,, Josh was thorough in explaining all the differences between the two and if I wanted to replace my electric water heater down the road, he gave me all the information I would need he was very helpful, Then after he left, Mike came to do the check on my HVAC , Heating and electric. He also was a very knowledgeable and polite young man. He was very thorough and like MIKE. He was very knowledgeable and explained everything he was doing, he also explain A filtration system on my AC, that goes inside the house, .he explained about everything I need to know about that system.. At this time I have only pros no cons.to report. I was very impressed with their whole services , I highly recommend them.

We called for an electrician. An appointment was scheduled. They came and reviewed our problem. We received an email estimate. Our plan is to schedule an appointment to have the work done. We were very happy to actually make an appointment and an electrician showed up. We have made about 7 calls to electricians this job. They either never responded to our message or made an appointment but never came. From this beginning experience I feel confident the job will be done.

Technician was very professional and courteous. McVay put my furnace in over 20 years ago when they were still Arendosh, it is still running and they have serviced it ever since. I have never had a problem with their courtesy and professionalism. I only thought the parts were overpriced, but I wanted OEM parts and that’s just Trane. I would recommend McVay to anyone. Just that it was over $800 for a blower motor and $1600+ total bill for the motor and a high efficiency filter.

We really appreciate McVay Plumbing Heating Cooling’s organization and concern for their customers. I was able to get scheduled for servicing our air conditioning within two weeks, and the technician, Aaron Martin, was excellent. He was polite , knowledgeable, and considerate. He took time to help us replace a burned-out light bulb in the attic, explain our air conditioner, and order new filters. We are very happy to have found McVay and are looking forward to using their services in the future.

Kelsie was awesome. I had a plumbing emergency (burst pipe) and she was in and out in an hour. Pretty reasonable price too, especially for after hours. I was absolutely hysterical when I called them, and Kelsie said she would be there in 20 minutes. Super kind, super to the point and understanding. Would use again. Thank you Kelsie and McVay for saving my basement!

Patrick was on a service call at my neighbor's home and I confronted him if he would look at one of our toilets. He checked things out and made the necessary repairs. He was very friendly and very knowledgeable. I would recommend McVay and plan on using them in the future.