A-1 Mechanical
📍 Hvac installers in Grand Rapids
A-1 Mechanical, serving Grand Rapids, is a local provider of HVAC installation and maintenance. They strive to offer straightforward pricing and reliable service, aiming to assist customers facing urgent heating and cooling needs. Their team emphasizes professionalism and clear communication throughout the entire process.
While some customers have experienced unexpected costs, others appreciate the company’s commitment to prompt response times and a faith-based approach. Potential clients are encouraged to seek multiple quotes to ensure transparency and value.
Information about Hvac installers - A-1 Mechanical
- On-site services
- Installation services
- Repair services
Customer Reviews
A-1 Mechanical has a rating of 4.7 out of 5 based on over 49 reviews on Google
I've had an excellent experience with A-1 Mechanical! Their team was professional, knowledgeable, and efficient from start to finish. They quickly diagnosed and fixed the issue, ensuring everything was working perfectly. The customer service was outstanding, and they took the time to explain everything in detail. I truly appreciate their honesty and quality workmanship. I highly recommend them for anyone in need of HVAC services!
I want to begin with saying the tech that came out to service my furnace was a very nice and polite individual. Did a fantastic job. However, my issue and reason for 1 star review is because i was charged $415 dollars ($95 visit fee) for less than an hour worth of work and the damaged parts being covered under warranty. I live in a new build and the furnace is less than 3 1/2 yrs old. It feels like i was just totally ripped off. Appreciate A1 being able to come out same day service but truly unreasonable pricing to swap out an under warranty piece. My advice would be to shop around and go elsewhere
My furnace was acting up so I spoke with a rep on the phone and he was so kind, had very transparent pricing, and I said I would call around and shop prices and call them back. He called back minutes later and said he could tell we were down on our luck, that they were a Faith based business with the goal of helping people, and offered to send a guy out to diagnose our issues for us next day. Matt came out and had the problem diagnosed and fixed in minutes! He was very professional and really showed care in his work. Overall 10/10 experience, and I would recommend them to anyone.
very quick service, fair, priced, and professional
To start I want to say I hands down 100% recommend A1 Mechanical HVAC Company, from the very start to the finish Austin from the west side was very informative and honest! When he said we would be there he always showed up early and called us 10 minutes before hand! I will be using them from now on for repairs and maintenance just because of Austin’s phenomenal service! It’s employees like him that make small businesses great!!
Hello, I want to start by saying that the technician that stopped by my house was amazing. He did a good job, he was polite, and It was quick. My quarrel is with the company. This guy arrived at 2:00pm. and left by 2:30. He only had to replace a connector on my AC that was UNDER WARRANTY (MEANING FREE PART). They charged me 89 dollars for the trip out and 159 dollars for his 15min of his actual labor. I've worked with other trades companies before and I have never seen a company charge OVER 300 dollars per hour for someone's labor. I will not use this company again.
Matt is always friendly and professional. Matt and A1 Mechanical are all about customer service. They even went above and beyond after we moved into our new house and fixed an air vent issue for us. Very happy with our service.
Information about A-1 Mechanical
Address
A-1 Mechanical is located at 3530 Roger B Chaffee Memorial Blvd SE, Grand Rapids, MI 49548, United States
Phone
The phone number of A-1 Mechanical is +1 616-773-3300
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
