Captain Cool Cooling & Heating (Formerly Southeastern)
Captain Cool Cooling & Heating, formerly Southeastern, provides essential HVAC services in Fairhope. They are known for their prompt response times, frequently addressing urgent issues with efficiency. The team demonstrates a commitment to thorough assessments and clear communication, ensuring clients understand the necessary repairs.
This company offers reliable heating and cooling solutions, with technicians exhibiting a professional demeanor. Clients appreciate the dedication to detailed work and the value placed on resolving problems quickly, restoring comfort and operational efficiency.
Information about Hvac installers - Captain Cool Cooling & Heating (Formerly Southeastern)
- On-site services
- Installation services
- Repair services
Customer Reviews
Captain Cool Cooling & Heating (Formerly Southeastern) has a rating of 5 out of 5 based on over 428 reviews on Google
Sykllar and his crew did an awesome job fixing my hvac unit after an emergency. Thank you Jason for having such a great team and are going to fix the issues that happened. These guys are pros and do the job right!!!
Called after hours on a Friday with an outside unit issue. AJ got out to us quickly, assessed the issue, and promptly made the necessary repair preventing any further issues and bring back the cool air to the house. He was friendly and patient even with my kids running around. Will definitely contact Captain cool again for any future issues!
A power blip on Sunday evening caused both of our A/C units to stop blowing cool air. After attempting our own troubleshooting to no avail, we called Captain Cool. Within 45 minutes of our call, at 7:30 PM Sunday evening, Nas with Captain Cool arrived. He was professional, friendly, and within an hour had both units cooling again. I would definitely recommend Captain Cool.
Zachary came twice. Once for the diagnosis. The system assessment was thorough. Found some issues with the original installment. Zachary explained everything to me and shared the photos. He returned for the repair. Efficient and timely service. Reliable. I’m not sure about the cost for the repair. It seems this company has a high overhead. I will use Captain Cool again.
AJ did a great job on our maintenance visit this morning. He is always professional and explains issues very thoroughly. I highly recommend Captain Cool!
I can’t say enough great things about this company! They truly went above and beyond for me and my family when our AC went out unexpectedly. In the middle of the heat, they made sure we weren’t left waiting—working us into their schedule and getting someone out quickly. The technician was professional, kind, and explained everything clearly. They didn’t just treat it like another service call—they treated it like helping a family in need. If you’re looking for a company that actually cares, this is it. Highly recommend!
Called Captain Cool & they came to my rescue when my Air Conditioner went out on the same day! My technician Nas was absolutely wonderful & was able to diagnose the issue the right away! Within an hour he had the house cooling down & we all slept comfortably last night! I was so impressed with Nas I decided to join the Cool Club! Thank you Nas!!! Kristie Smith
Information about Captain Cool Cooling & Heating (Formerly Southeastern)
Address
Captain Cool Cooling & Heating (Formerly Southeastern) is located at 19786-A AL-181 Suite A, Fairhope, AL 36532, United States
Phone
The phone number of Captain Cool Cooling & Heating (Formerly Southeastern) is +1 251-278-3424
Website
The website of Captain Cool Cooling & Heating (Formerly Southeastern) is: captaincool.com/locations/fairhope-al
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
