Sweat Cool Air Conditioning and Heating, LLC
Sweat Cool Air Conditioning and Heating, LLC, located in Fairhope, provides a range of HVAC services for residential and commercial properties. They focus on installation, maintenance, and repair, serving the local community. Their team aims to deliver reliable solutions for your cooling and heating needs throughout the year.
While offering competitive pricing, clients have noted that communication and service responsiveness can vary. Ensuring clarity in the scope of work and a consistent level of professionalism is important for building strong relationships. They also provide options for system upgrades and energy-efficient solutions.
Information about Hvac installers - Sweat Cool Air Conditioning and Heating, LLC
- Installation services
- Repair services
Customer Reviews
Sweat Cool Air Conditioning and Heating, LLC has a rating of 4.7 out of 5 based on over 69 reviews on Google
I have worked with Sweat Cool Air HVAC for over 5-years with my personal property plus multiple rental units. They always offer great pricing, service, & professionalism. Also, you can trust them. They've been honest with me on multiple occasions and it means a lot. Overall, they have earned my business. I don't even think about who I'm going to call! You shouldn't either. Call Ward!
Previous owners of this house used this company for Air Conditioner installation. Shortly after moving in a City Inspector knocked on my door to check their work. Confirmed it was not up to code. Ward contacted me and sent a young man my house the next day. I was not home when he arrived and he parked in my driveway! Leaving me to park on the street. He was more concerned with how ‘he had partied in this house’ when he was young than to discuss their maintenance and upkeep of the unit. He finished the job and that was it. I noticed when it would come on it would make weird noises but since someone was just here I paid it no attention. A couple of years later, had a cooling issue. I found Ward’s voicemail from the last time and called him by mistake over the weekend. He called me back Monday morning early. I asked if there was a warranty since it’s less than 4 years old, he replied parts only. He said based on the description, it sounded like a drain clog. He asked me if the thermostat had gone off. I told him there were batteries in it. He then scolded me on how they don’t put batteries in them so it will turn off if there is an issue. They were in there when I bought the house and the last person to work on it was one of his people. I asked him about the service cost, I didn’t like his tone or price. When I declined, he then asked me ‘how are you with a shop vac?’I told him I’d ask my dad to do it and ended the call. I used someone else who had better reviews, lower service call pricing and that works on weekends. The initial install was sloppy and Ward is unprofessional. Multiple missed opportunities to gain a customer. They offer maintenance but I don’t want to do business with a company that lacks customer service. After the service from the other local business, A/C works better than ever and does not clunk and thunk when turning on/off. Look elsewhere.
Just as I've seen written in prior reviews, I wish I could put a 6 star review. Great work at an honest price. Can't say enough about this company and the quality of their work.
These guys have been there for us every step of the way. Initially, we only chose them because they had the best rate, but their customer service and kindness have exceeded our expectations in every way.
Honesty is priceless! Before I tell you how awesome Sweat Cooling is, I have a back story. I was told by Baldwin Heating and Cooling that my unit outside was leaking and I needed a new one for roughly over $7k. I said no thank you and I'd deal with it later. My friend recently had a unit installed by Sweat for a fraction of the cost so I called them to look at my unit. Indeed it had a leak but only coming from the caps. He put sealant and recapped, solved the issue and he didn't even charge me for such a simple thing! Honesty truly is priceless! I'm a Sweat Cool Air Conditioning customer for life!
My A/C went out last week when it was 95°. I called Sweat Cooling and they arrived within a few hours. Nick quickly fixed the issue and my house was cool again. Their service is very professional and very reasonably priced. I would definitely recommend Sweat Cooling.
Our a/c stopped working and we thought we needed a whole new a/c unit. Ward was at our home within an hour of my calling and found that it only needed a quick and easy part replacement for $175. If and when we ever have a/c needs again, Sweat Cool will be the one we call! Ward is honest and personable. His wife took my call and she is also informed and helpful. Highly recommended!
Information about Sweat Cool Air Conditioning and Heating, LLC
Address
Sweat Cool Air Conditioning and Heating, LLC is located at 8178B Nichols Avenue Ext, Fairhope, AL 36532, United States
Phone
The phone number of Sweat Cool Air Conditioning and Heating, LLC is +1 251-210-8792
Website
The website of Sweat Cool Air Conditioning and Heating, LLC is: sweatcool.com
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
