Aztec Solar, Inc.

I enjoyed my solar panels for my pool from Aztec for several years (early 2000's). In 2022, a year after my beloved husband died, I finally replaced our leaky roof with Spartan Roofs. Love Spartan! Just recently in the last several months, I started receiving Invoices from Aztec Solar stating that a job had been done at my home on 6/5/25 for 729.26. I called them on 6/30/25 @ 11:12 am to let them know that I didnt have solar on my roof since 2022, so this cant be. Plus, I told them to remove my husband from their system. Their accounting office said no problem and they would remove him. Since then I have received a total of 6 more invoices still asking for payment and threatening collections/lien on my property. I called again on 8/4/25 @ 12:13 and spoke with Victoria in accounting, who said she would remove and how sorry she was. Now, I recieved another invoice dated 9/16/25 stating they are planning to send me to collections on 9/24/25. This madness and the unbelievable stress this has caused me needs to stop. These business/accounting needs to be held accountable. If this is the way they do business, don't use them. I just hope this situation stops. Pictures attached show solar on the side of my house where they used to be and where tubing used to come down to my pool equipment.

Aztec Solar came out and installed solar panels and a battery at our house. We were really happy with the whole process, they communicated well, did what they said they would and everything seems to be working exactly as described. They took care of the permits and set up the inspection appointments too so it was really low stress. The installation took less than two days and was done really well so as to have the lowest impact possible. Definitely recommend.

We couldn’t be happier with our decision to go with Aztec Solar Inc. for our pool solar installation. We had a terrible experience trying to get pool solar from Diablo Solar Services Inc. this summer. They wanted to do the work without applying for a permit, which is a requirement in the state of California. Upon insisting on a permit, they charged us double the cost for the permit and were unable to secure the permit after 4 months and several submittals to the city. These are the reasons we terminated our contract with Diablo Solar Services, Inc. and contacted Aztec Solar Inc. for our pool solar installation. Our experience with Aztec Solar Inc. exceeded our expectations from start to finish! From the first consultation, their team was professional, knowledgeable, and incredibly helpful. They provided us with a clear and detailed quote, answered all of our questions patiently, and worked with us to design a system that would maximize sun exposure while keeping things aesthetically pleasing. The installation process was smooth and efficient. The crew arrived on time, worked diligently, and left everything clean and tidy when they were done. They even took the time to walk us through how everything worked and made sure we were comfortable with the new setup. From front contact with Aztec Solar Inc., the process from requesting a permit, installation of product, and final inspection only took 5 weeks. We highly recommend Aztec Solar Inc. to anyone considering solar, especially for pool heating. Great service, great product, and an overall fantastic experience!

The design of our roof is not ideal for an efficient solar solution. Therefore we looked for a rack solution for quite some time. We had an offer before from a different solar company but they were not able to deal with work on lava cap. I was quite impressed of the efforts by the sales person and the design team to locate the right placement and the most efficient connection to the house. The management of the project was excellent. They have excellent and very friendly professional teams. The process was so well organized that one day after the inspector signed off we got from PGE the approval to connect. Last but not least they demonstrated today how superior their customer service is. There was an unexpected power shut off by PGE and on our end there was an issue with the switch to solar/batteries. Within an hour after I contacted them a technician was here and fixed the problem. I highly recommend Aztec

We had them install a solar pool heater. Since then I have had to have a little help with the controls. Their service staff are helpful and friendly. I had a bill that I thought I had taken care of but somehow missed. Julian from billing was super cool about it and waved the late fee. If I was doing anything with solar I would definitely choose this company. Seriously great people that remember what customer service is supposed to be.

Very efficient and everything seems to be working well. I would have given 5 stars but when filling the trench, they spread landscape rock onto what had been a grass area which will be difficult to correct.

The rep (Jen Louise) who came out to give me a quote was very thorough in her explanation of how the system would work, and my options - ground mount vs roof mount. I opted for the ground mount which would save me $$ if I built the rack on which they would mount the solar panels. Throughout the process if I had any questions or concerns Jen Louise was a quick phone call or text away. If she didn't have the answer I needed, she referred me to their office, and they also responded very quickly. Once I'd completed building the rack, the install went smoothly and it wasn't long before the pool was at my ideal temperature. Everyone concerned at Aztec was a pleasure to deal with.