Bryton Power

Avoid Bryton Power at All Costs – Zero Stars if I Could If I could give this company zero stars, I would. Bryton Power is by far the worst solar company I have ever dealt with. They have no internal communication, they send underqualified workers to your home, and the quality of their work is beyond unacceptable. The problems started early. On their first visit, they installed a conduit down the front of my home, right next to my window – a huge, ugly eyesore. They insisted it couldn’t be moved, making excuses instead of doing the job right. It was obvious they took the lazy, easy route rather than caring about aesthetics or customer satisfaction. It took three separate visits before they finally rerouted it. Then came the battery installation. They told me my solar system was turned on, passed inspection, and was working. But after watching my production for a week, I realized I was generating zero power. When they came back out, we discovered they had installed the wrong breaker and wired the system incorrectly. The severity of their incompetence is summed up in this exact message I received from their own service technician: "Hey boss unfortunately not able to get your system up and going today. They’re going to have to send out the crew or send some help with me as we need to rewire the whole bottom section with bigger size wire due to support saying we need 55amp breaker. They have installed 8awg wire & max breaker size that can be on that wire is 50a." This raises a serious question: How does this pass inspection? If they are sending out people who install a non-working solar system with an improper setup — and that still "passes" — then either they are cutting corners on inspections, or something is seriously wrong with their process. This is highly incompetent and completely unacceptable business practice. In total, they have been to my house five times in five months, and my solar is STILL not functioning. Every visit feels like we are an afterthought – workers show up saying they were told mid-day to "come check our house," with no preparation or urgency to resolve the problem. To make things worse, the project manager, Jose, has been dismissive and unprofessional. Every time I speak with him, he has an attitude and acts confused about why I’m upset – even though his team has repeatedly failed to complete the job. Bottom line: Bryton Power has wasted my time, damaged the look of my home, and left me without functioning solar for months. They send unqualified workers, fail to communicate, and show zero accountability. Executive team: You had better call me soon, or I will be suing for damages to my home. At this point, I’m done — I am pursuing legal action

What a great experience. System is installed. Waiting for my final inspection. All the employees I have delt with have been very knowledgeable and helpful. My equipment has a very good rating and hope it last for 20 years.

Extremely Disappointed – Stay Away from This Company I’ve had the worst customer service experience with this company. My solar system hasn’t worked since the day it was installed, and it’s been over 5 months without a resolution. They’ve continuously rescheduled my service appointments with no clear explanation—sometimes claiming the technician was too busy, other times giving no reason at all. Not a single tech has shown up to fix the issue. To make matters worse, Christian Harrison, the salesperson who sold me the system, completely misled me about how it would work. What he promised is nothing like what I’ve experienced. I feel deceived and extremely frustrated with the lack of accountability and follow-through. I would strongly recommend staying away from this company.

Christian Harrison was my son’s salesman. I am the homeowner, and I did not sign anything. I was not involved in any part of the contract discussions, and after reviewing the agreement, it’s clear that my son was misled. He was told he wouldn’t have a utility bill, but that is simply not true. The system does not perform as promised. Now, he’s paying both a solar lease and a utility bill — which together cost more than what we used to pay before getting solar. I’ve tried calling the company to see if anything can be renegotiated, but they’ve refused to help. They keep bouncing us between departments and taking no responsibility for the false promises made during the sale. At this point, since they are unwilling to work with us, I am exploring legal options. It’s unacceptable that a company can operate like this — misleading people and avoiding accountability. If you guys want to contact me you have my number Update: I saw the owner’s response and did try calling the company directly. Unfortunately, they were no help at all. They keep telling me to contact Enfin or the salesman, but the salesman isn’t responding. It feels like they’re just passing me around and don’t actually want to help resolve the issue.

The worst experience I've ever had with this company. No call or text to let you know if they're going to follow through with you or fix any problems you may have .NEVER WOULD I RECOMMEND THEM TO ANYONE. THANKS FOR NOTHING BRYTON POWER!

If I can give them 0 stars I would!!!! Beware of this company they are scammers. Put us through so much stress, took about 6 months process to get everything done. We were at the last step getting the docs signed and notarized we had finally a date to start. Once their team came to install panels they say oh we can't move forward due to not be able to put panels on a condo!??? What!? They knew from the beggining what were they dealing with!. Very disappointed they should just close down their business if this is how the operate.

Bryton Power has been amazing to work with. I was the skeptical one at first but after talking with Nathan, Jeff and Ben who are all very wonderful to work with they completely changed my mind. My husband and I are very pleased with the work that they have done and in such a timely manner. I am glad we had the chance to work with this great company. I would recommend these guys over anyone and even for the skeptics like I was trust me it is worth it.