LGCY Power

I have had an incredible experience in getting LGCY Solar panels on my house. Andy Marlowe , my salesperson, was and still is the main reason. He is always there for support. If I have a question or concern, he either answers my call or calls me back when he is available. Always has an answer for me and points me in the right direction for what I need. I am selling my house and have had to call him several times with questions from a possible buyer regarding the solar and he told me to give them his name and phone number and he would answer any questions they may have. My husband had a very bad injury to his leg and Andy always asks how he is doing. So, he not only is my support for LGCY but he is caring and I consider him a friend. As far as my Dominion Power bills , I haven’t hit a $0.00 bill yet but I am happy with $26.00/month billing

Overall: great customer service, savings over time, and lifetime warranty (including roof) Ray is a very thorough and well versed consultant. My wife and I had a lot of doubts going in but Ray was able to break down a lot of the Myths and Facts about solar and assisted us along the way. At first the process seemed like a long time but over the course of how long we will live in our home with solar energy to offset growing electrical bills, this was the clear choice to help financially. Service after the sale- Ray continues to answer questions and check in even a few months out from the installation. I would recommend him as a consultant, when able.

Horrible customer service, panels installed Nov. 2024 stopped working July 2025. I have been calling customer service since August I'm told the same thing weekly they are short staffed on technicians some one will reach out to schedule an appointment with in 5 to 7 days ( I'm still waiting). I would not recommend Lgcy of Va , buyer beware.

I was very skeptical at the beginning, now after almost a year I couldn’t be more surprised as the how much money I have saved on my Dominion Power. Andy the company representative presented a clear and understandable presentation as to the process of installation and the monetary return on my SOLAR investment. Professionally done install. No worries with inspection and Dominion Power approval. Buy back is awesome.

John David was my rep awesome guy. He answered all questions in detail very forward with how the program worked. Along with pro and cons of solar power. Stayed in contact we us through the process. I recommend John to anyone that is or is not interested in purchasing solar power. Thank for making the transition very smooth. Terence R

First, the salesman disregarded a "No Trespassing" sign and proceeded to badger this customer to make appointment to get solar panels installed. Did make an appointment only so he would leave the property because his cohort waited in their truck. I did not feel safe in the presence of this salesman.

Update: Now that we have been fully up and running and the process is basically complete I can honestly say this was an exceptional process! Our Rep JD Jackson kept in communication with me and anytime i just had a question, i texted and he answered right away! Its all been great, the solar panels look nice and we're saving money!! I recommend LGCY to everyone and am sending him to my daughters home next! Thanks JD for everything Our rep JD Jackson was awesome. Enjoyed learning about solar from him and hoping we'll save some money! I would recommend him to anyone and hope to have pics to post soon.