Air Innovations Heating and Cooling, LLC.

I found Air Innovations a little over a year ago and wish I had found them sooner. Last year I had 2 other companies come out and not fix my A/C correctly. Finally I found this company and Travis (the owner) came out himself and was in my million degree attic himself and fixed the problem and actually took the time to explain what was going on. I’ve now had some maintenance done a few times and had my HVAC replaced. I ended up having them come out a few times after the replacement (nothing that was their fault) for some questions I had and there did end up being a manufacture issue. They were great following up. I’ve had great overall experience but a special shout out to Andrew who really took his time to make sure I understood the operation and thoroughly explained everything to me at the end of the day. Awesome company!

I highly recommend Air Innovations for any HVAC maintenance or repairs. We've worked with Justin to help repair some issues from our units that were installed by a different (much less reputable) company. Each time he visited, Justin was on time, took the time to explain the issue in detail, and walked us through the various options. We are extremely happy with the service provided by Justin and the Air Innovations team and will be using them for all our HVAC needs going forward!

Air Innovations was very responsive and flexible with my availability. The technician, Andrew Kestner, was incredibly knowledgeable and took the time to explain everything in detail. He clearly outlined the pros and cons, which made the experience comfortable and informative. I walked away feeling more confident and better informed. It’s clear that Andrew is passionate about his work. Based on this experience, I’ve decided to make Air Innovations my go-to heating and air company moving forward.

You can't go wrong with Air Innovations! Josh is outstanding, and EVERY SINGLE employee is courteous, neat, and knowledgeable. Air Innovation's work is of the highest quality, and customer service cannot be beat! We've had them do annual checks of our two systems, repair a heater in the dead of winter, and replace a poorly installed AC grossly underperforming. We are so comfortable now with our new AC and happy with all the work they have done for us. One important thing: Air Innovations is very aware of cost considerations, especially as cost relates to quality. Air Innovations has a customer for life!!

Air Innovations staff and technicians are the best! We use them almost exclusively to service the 400+ residential properties we manage in Durham and Chapel Hill. They continue to provide top notch service to us and our clients. Their quotes and invoices are always very thorough and transparent and they never hesitate to call and explain what they found and talk through all the options for making any needed repairs.

I had a great experience with Air Innovations. They were fast to schedule and appointment and showed up on time. I had issues with my hvac system not working very well, and Andrew answered all of them and tuned my system so that it works appropriately. He was a joy to talk to and took his time and answered all my questions along the way. I will definitely continue using them.

No one is looking forward to having to deal with HVAC repairs but if you are in need, these are the folks you want to have service your units. My technician was Graham and he was super friendly, on time, and pleasant to interact with. He did a great job and in a timely fashion. Strongly recommend.