Alameda Electric LLC

PROJECT: Replace close to 70 electric panels in a 1970s apartment building. SUMMARY: Just a really great experience. As a property manager, we had the challenge of replacing close to outdated electric panels in apartments that are mostly occupied. We replaced about two to four a week for several months until completion Their bid was very competitive and combined with their reviews - we chose them. They were professional every step of the way. At the start, we had an issue with one of their workers. We discussed this with the owner and didn't hear any excuses or defensiveness - just an acknowledgement of the problem and we never saw that person again. From that point on - In every respect - this was top notch project. From communication / scheduling (we worked with Juanita) to the onsite electricians (mostly David), to the logistics of working inside tenant occupied apartments to billing (even helping us get discounts that were being offered through a third-party), to final inspection (the city was turning it into an ordeal - I didn't have to get involved at all, Alameda dealt with it and got everything approved. Whatever drama they had to deal with - they didn't bother me with it except to keep me informed). I was expecting this to be a very painful ordeal - the folks at Alameda made it as 'pleasant' as it could possibly be.

Beware Dispatch was kind..and they did get to me in the time I needed .. Bend review ..was charged an hour drive here and back when it takes 5 minutes at MOST to get across town...he was here before the appointment time and sleeping. So I got to pay for him to sleep and then 4 hours to do 1 like and not through the wall but over a floating ceiling and a silver conduit down my wall. I couldn't babysit due to having to move equipment...and sadly my cameras weren't running yet from the move to prove if he really took that much time. Prepare to babysit so you're not overcharged. Would be a one star if it weren't for the kind dispatcher.

Great overall experience. We have a 1930's home that was in need of some upgrades. Katie in the office, and Lee in the field are terrific. Lee and his apprentice added a few new grounded outlets for a TV and computer before move-in + He added a new dryer circuit, a new circuit and switch for a ceiling fan, and is removing virtually all of the remaining knob and tube over a few visits. Good communication and fair pricing. Highly recommend this company.

My Experience overall with Alameda was poor. I will not hire the again. My primary complain is that they delayed my project for a month because they forgot about it. a $9000 project. They do have a few good employees - Elih & John, who had attention to detail, and apologized for some Alameda's screwups. The project involved moving the electric meter and running thick 4/0 cable from the new inlet location to the existing panel, then wiring a new garage. The first crew that came put a new meter box on my house, and ran cable through the attic. They left 1/4" holes open in the siding, which they left exposed for weeks until I told them to fix them. The penetration of the conduit into the attic was left un-caulked. They broke through drywall in two places, They left screws in the driveway, they left trash around the work area in my yard, they left their jacket hanging on my front porch, and spread mud inside on the way to the bathroom. We waited a MONTH for PGE to come swap the wires... I called Alameda eventually, because I assumed that professionals knew how to do their job, but no, they had forgotten about my project. So they scheduled PGE to come move the wires. On the day PGE was scheduled to move the wires, PGE didn't show up. Based on the emails I got the following week from PGE confirming an upcoming appointment, which I had not received the previous time, I'm assuming they improperly coordinated the swap with PGE. The following week, PGE showed and we got the wires swapped into the new inlet box. Once the new construction was complete, a different crew came out, and they were more detail oriented. They had to re-run the 60' of 4/0 line in the attic, because the previous crew ran wires with two hots and a neutral (no ground). My house was improperly grounded for the 4 months of construction, with all grounds utilizing the neutral from the sub-panel back to the meter and ground rods. The new crew replaced that 4/0 line with a 4 conductor 4/0 wire and wired the garage outlets. We then failed inspection twice because they did not properly isolate the grounds in the panel which had just been turned into a sub-panel. The inspector was quite mad at their incompetence, noting "It says right here on the panel that the neutrals are connected by a bus bar, not just the grounding screw" I expect electricians to be highly detail oriented and knowledgeable. Alameda electric is not.

Very happy I called Alameda. We had a problem in the laundry room which turned out to be the house plug/power. Thanks to Katie's coordination and communication, Alameda was able to come out the very next day, and Jeremy fixed us up in an hour. Quality work and pricing. Now I know who to call if we have some other electrical needs.

We have always had a great experience with Alameda Electric! They helped us with wiring for a hot tub and also replaced the entire panel more recently. They have been excellent communicators and are punctual and do what they say they are going to do. We found them to be professional and have educated us on how to stay safe with electricity. We would recommend them without reservation! Friendliness is a major bonus! 🙂

Alameda Electric just completed installation of an 18k Generac whole house generator. After 50+ years in my hilly SW Portland home and regular -some long term- outages due to snow, ice, fallen trees and more, I researched various products and installers. Portland-based Alameda Electric topped them all in customer satisfaction. Now I know why. They exceeded my expectations in all categories: communications, project coordination, professional installation, instruction and project followthrough. Garrett Howard was the outstanding point person that coordinated the whole process patiently and promptly. Dave and Jonathan were the electrician wizards; their work was very thorough; great attention to detail along the way. Very clean installation. Very good people and great workmanship. In testing, the Generac product smoothly transitions back and forth from PGE service to generator without delay or flicker. Virtually seamless. Totally automatic. While I hope the storms are not as bad, it's nice to know this new system provides me comfort and peace of mind. Thanks! RFK