All City Towing

This place was very accommodating. My husband had been in a bad accident and I needed to retrieve items from his truck. The people at all City were helpful and quick, exactly what I needed in this situation. I did have to have a notarized statement from my husband to get to the truck, but I realized that was for our protection and am now grateful they had that security measure in place. I was also told then I would get a $25 Amazon gift card for a good review but I've never received it. I was honest in this review though

Shawn - 60Shawn- was excellent in handling my tow. After my auto accident, I was a little shook up. He handled everything like a true pro., and his attitude was exceptional. Shawn is the type of employee that should be training newer employees customer service.( a lost art it seems). I wish I had ten like him working for me. He is an asset to his crew and a fine representative that your company can be proud of. Thank you so much.

They take CASH, visa and mastercard... However, if you bring anything above $1.00 of the tow bill you better plan on making an extra trip because they will not have change. Cops had to verify my vehicle belonged to me because they did not verify the info was correct on the tow sheet. So for 2 days my car was in the lot without ever being in the system. I do appreciate the lot attendant jumping the battery on my car because it was dead and he did not have to do that. Aside from that I hope I never have to deal with them again.

If I could give zero stars I would. This place is absolutely awful. When I came in to get my car that was towed, it took a very very long time to get everything situated and complete. The registration was in my brother‘s name, and so I had to call him and have him drive half an hour just to come to the place so I could get my car. It’s a stupid rule. The only reason the registration is in his name is because he just sold me the car and I’m going to put it in my name once it expires. They made me late to work, even though I arrived there an hour and a half before my shift started. They made me go into my car insurance app to get the VIN number to my car. I’m lucky I have the app because if not I would have had to get the VIN some other way. I have no idea why they expect you to have your VIN memorized. This review doesn’t even take into account the Hamilton Park HOA that got my car towed. There’s only one small sign across the street on a pole that states the area was a tow away zone. It makes no sense for a neighborhood like this. You need to have ‘no parking’ signs visible. This was a complete scam.

Clayton gave us the best service! Fast to get to the scene! Recomended service 250915118-ACCIDENT.

My tow guy Ronald, was top notch. He was professional and explained every step of procedure of reasons why my car couldn't be put in my driveway. He kept my driveway from getting cracked, by putting car on street, right where I needed it to be. He also took time to explain other car info. As a Marine Corps Veteran, I am so appreciative. THANKS RONALD! Randolph Murray Jr Pastor/Chaplain

We had to have our car towed due to a tire blowout and our driver showed up before we even got a call back from our insurance. Driver 60 - Shawn made the process quick and easy, kept it under and hour and didn’t charge us unnecessarily. He made sure to do his due diligence fast so we didn’t get charged extra!