Aurora Solar Inc.

📍 Solar installers in San Francisco

Aurora Solar Inc.

7.4

Aurora Solar Inc.

Located in San Francisco, Aurora Solar Inc. provides software solutions for the solar industry. Their platform offers tools for design, sales, and proposal generation, automating key processes and offering significant data analysis capabilities. The software aims to streamline workflows and improve project accuracy through its advanced simulation tools.

While users often praise the intuitive interface and comprehensive data provided by Aurora Solar, experiences with billing and support can vary. Ensuring clear communication and readily available assistance is crucial for a seamless experience when utilizing their industry-leading platform.

Information about Solar installers - Aurora Solar Inc.

Accessibility
  • Wheelchair-accessible entrance

Customer Reviews

★★★★★

Aurora Solar Inc. has a rating of 4.3 out of 5 based on over 140 reviews on Google

Thomas St Denis

What started as a positive experience quickly evolved into a negative one. We had signed up for the yearly renewal program, roughly $280 a year. It worked for the first year and the program was easy to use. When the renewal came around for year 2, they charged us 3 times in one month. Two of the charges took place at 2:00am. They do not have a phone number to speak with a representative, manager, or supervisor. The only option is an AI chat bot, if you ask it to speak with a human you get someone that tells you that they'll send a report to their accounting team and that is it. We have since claimed the unauthorized transactions as fraud with our bank. Their accounting team has yet to reach out to resolve the issue. Aurora Solar Inc still owes us $588.84. Do not do business with this company.

Thomas St Denis ☆ 1/5
Kathleen Perrotta

Aurora is a user-friendly software for solar designs. However, their support is superior to any design support I have come across. Every time I call or chat-in, I am pleasantly surprised to get help anytime during a 24-hour period. Thank you so much, Aurora!

Kathleen Perrotta ☆ 5/5
James Brennan

Aurora's software is crucial for the solar industry and is an easy to use, easy to learn asset. It provides limitless data and possibilities. What once took a wide range of speculation and assumptions, is now completely controlled within the Aurora environment. Simulation has never been easier.

James Brennan ☆ 5/5
Sam Moore

This is definitely the best solar software tool out there! I have used all other alternatives, such as OpenSolar, SolarGraf, Solo, etc, and they are all terrible. If you want a successful business without glitchy software, this is the way to go.

Sam Moore ☆ 5/5
Tim

Aurora is the best solar modeling software that I have ever used. It's straightforward, accurate, and their support is top-notch.

Tim ☆ 5/5
Clint Libby

We’ve been a long-time customer of Aurora, but unfortunately, the experience has steadily declined. The platform has become increasingly expensive while core features have been removed or sunsetted without meaningful replacements. The Leads tool, for example, was gated and then pulled with little to no notice — and yet pricing stayed the same. Support and engagement have been minimal. Outside of renewal time, we’ve had little to no contact or guidance from the Aurora team, and we’ve been passed between multiple reps, making it extremely difficult to build continuity or explore features that could actually help us. The pricing structure is overly complex and doesn’t scale well for smaller or mid-sized companies. We’ve had to push hard just to get the kind of basic flexibility and transparency that should be standard. What’s most frustrating is the sense that customer feedback isn’t being heard. Aurora feels more focused on defending its pricing than actually working with users to create long-term, sustainable value. We’ve started evaluating other platforms with simpler pricing, better support, and more agile innovation — and it’s become clear that there are now better options on the table. Disappointing to say the least.

Clint Libby ☆ 1/5
Sabrina Steinman

Aurora is one of the best design tools I've used- easy to use, simple, and very accurate estimates! I absolutely love it.

Sabrina Steinman ☆ 5/5

Information about Aurora Solar Inc.

Address

Aurora Solar Inc. is located at 153 Kearny St 5th Floor, San Francisco, CA 94103, United States

Website

The website of Aurora Solar Inc. is: aurorasolar.com

Business Hours

Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: Closed
Sunday: Closed

Contact Aurora Solar Inc.

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