AutoZone Auto Parts

I accidentally went to the third closest location. The first location didnt have a tech on hand, to change the battery that I needed to buy. Thank goodness I called before I started heading there to see if they had somebody because my car battery was dead. By the grace of God, I ended up meeting Ms Lela, and she and I bonded immediately and I'm very grateful she was there. She took great care of me and my issue. Everything was seemless. She really knew how to juggle everything and everyone's issue. I will drive back to her store every time bc I trust her and her staff. I will definitely be a returning customer.

I bought two cars and that I am restoring. Since it's so close to me, I buy something from the store almost every day. Whenever I ask the staff something, they tell me to go check the shelves. I even asked the guy at the commercial checkout counter one time if I could ask him something, and his response was, "Are you a commercial customer?" All the staff, except for the female employee who works on weekends, are rude. If you have to buy something, I recommend using the self-checkout counter.

Im always satisfied with the way that Luis serves me. He's very helpful and he works in a way a manager is supposed to. I will come back anytime and Im gonna recommend people to come here to buy any accesoories for their car.

I woke up to a dead battery, I went to the Flatbush Avenue autozone to get a new one. in less than 10 minutes I had my battery and a tool kit they lent me to swap out the old one. the manager was very nice highly recommend

Rude personal, didn’t want to help finding a piece at all. I wasted 30 minutes to find it and finally found it in s different zone. Both of workers sent me over there and said "look for it". But to another customer, who had the same skin color as them (afro american), they even helped unscrew something in the car, despite the fact that working on the premises is prohibited, as the signs clearly state. Have been here before, were no issues with another store assistant. What’s wrong guys? Cause I looked like an Eminem? Not good, not good.

The worst service I have ever received at an AutoZone, none of the people who work there have any idea about cars, and no matter how much you specify what parts you need, even if it is to order them online and I come the next day to pick up the product, they are not capable of doing that either, terrible management... And the worst of all is that they may be unemployed, but nobody wants to help you.

Workers stated they didn't have anyone to install car battery I was there to pick up. My car is dead. They have multiple workers there, and no customers inside or outside of the store. Imagine pre-paying for food at a pizzeria, and when you get there they just hand you the ingredients and stare at you.