AZ Energy Efficient Home

I had used AZ Energy Efficient Home on a previous home I owned, was happy with the work they did there, and engaged with them on my new home. I have a single-car garage I converted into a woodworking shop and was convinced, with this summer's heat, to get the garage insulated and to add a mini-split cooling/heating unit. I received a couple of quotes for the job and found the combination service from AZ Energy Efficient Home to be the best value - they were the only company I interviewed that could do both projects: insulate the attic and do the HVAC work. I had a 100-amp sub-panel installed in the workshop and that served as the power source for the mini-split. Access to the garage attic was through a previous portal cut to install the sub-panel. They blew fiberglass insulation into the attic. They they cut a 4" hole in between each of the wall studs in order to blow fiberglass insulation into the cavities. They re-sealed each of the holes and the attic access portal when finished and my wife and I re-painted the affected areas. The mini-split was installed in a single day and the line-set was installed inside the wall in the workshop and enclosed in a cover outside. The cover makes the line-set very unobtrusive. It was a very clean, efficient and professional job. There was good communication and the job was explained to me very thoroughly before they started. I'm very happy with the work they did and I can tell a significant difference in the comfort level in the workshop. Because it's a heat-pump it will both cool and heat the work space. I would do business with AZ Energy Efficient Home again.

DO NOT USE THEM! This company should be ashamed and embarrassed about the lack of customer service and appalling professionalism. Your company installed the water heater in our home 4/5 years ago. The owner, Jonathan, didn’t feel like nor had the time/ proper tools with him in his truck to fix our water heater leak and pawned it off to have a handyman fix and then proceeded to tell us it’s just a TPT Valve issue when in reality the entire unit needed to be replaced. Our handyman spent hours trying to fix the leak taking multiple trips to Ace Hardware, but wasn’t successful. So, we then had to have a plumber come out (another additional cost on top of paying our handyman) to replace our water heater completely because that was the issue the entire time. We are in this situation now because of your company and I’m livid. You should really cover all these additional charges we had to fork over to our handyman and plumber as this water heater you installed is busted and this was your responsibility to fix in the first place. Very poor company. We spent 10K making our home "energy efficient" and you don’t have the decency to spend a little extra time to investigate that replacement was the solution. THATS YOUR JOB! What a scam! 12/9 update & my response to your response: First of all the fact that you are being so defensive and aren’t taking any accountability or responsibility proves my point on what a poor company this is. Your office manager Cheryl emailed my husband at 8:30am on Thursday morning saying you would have time to take a look at what’s going on. So knowing the situation and having 8 hours to get the proper tools needed is a poor excuse. You didn’t come to our house until 4:30/4:45 and if you didn’t have the time or proper tools with you then she shouldn’t have told us you had the time. Also, what is my dad gunna say to you? You’re the "professional". You were one foot out the door the moment you got to our house. You were there for 30 seconds pawing off your job to a handyman who spent hours trying to help us and making multiple trips to Ace Hardware. But after hours on hours trying to fix the leak, he finally said we should call a plumper, so we did. And they immediately knew it was a busted water heater that needed to be completely replaced. It’s taken care of now but this was extremely poor communication and poor customer service. You just came to our house to irritate us. And congratulations, you totally succeeded. I also really don’t care about any of your other reviews. I’m worried about my issues and the service I didn’t receive.

Had a great experience with this company getting new insulation and sealing our house. The crew was really nice, worked hard and cleaned up after themselves very thoroughly. We really feel the difference in our house and our electric bill has gone down.

Last summer my 20+ year old air conditioner started leaking freon. Through APS I was referred to AZ Energy Efficient Home and had a home energy audit done. They recommended updating my duct work and replacing the AC unit as well as a few other updates to my home. Due to the cost and time needed to have the unit arrive they were very kind and twice came out and filled the freon in my struggling old unit until I had the money together to have the work done and the new unit arrived. I had a small problem with the unit not kicking the heat on now that it’s winter and they came out same day and were able to diagnose and repair the problem. Overall my home has been significantly more comfortable especially the bedrooms since the rework of the ducting. My kids told me this was the single best investment I made in the home for their comfort. Doors don’t slam shut and smells from outside don’t get sucked into the dog doors anymore either. Overall great experience and good service and friendly follow up when we had an issue. I tell everyone a home energy audit is the best investment you can make in the comfort and enjoyment of your home and my energy bills dropped quite a bit as well. I will be having them out to add new insulation this spring.

My electric bill is high. I had 3 different AC companies check my AC with all giving the same result "AC working fine" with no mechanical problems or leaks in the ducts. I used this company to do an energy audit. Their customer service is good. The person who came to do my audit was nice but didn't have any tools. His walk through the home for 60 minutes was worth 124$. He recommended a duct leak test for 700$??!!. My problem turned out to be a defective APS meter, and canceled this duct leak test which I was not convinced about doing. If their prices is lower and they do actually run some tests I would have given a better review

AZEnergy did a complete energy audit and made specific recommendations. Jonathan explained those recommendations very thoroughly. They also helped us through the loan process with the bank because the bank wasn’t sure about the process. The guys were here for two days and did a great job. They worked around me (I use my home as my office) and our 3 dogs. They cleaned out the old insulation, installed 2 new returns, sealed everything, and blew in new insulation. The guys were great, worked hard and cleaned as they went along - then did a thorough cleaning at the end of each day. Real professionals dedicated to customer service. The temperatures are so nice outside (high in the 80’s) that we aren’t stressing the system, but I can already see how much quieter our system is, and I am noticing that the temps inside aren’t warming up as much at the end of the day as they did before the work. We are really pleased with the work, and we hope we see nice changes to our cooling bills this summer.

After completing the APS energy assessment through their Home Performance Program, I received recommendations for various companies to conduct an energy audit. I went with AZ Energy Efficient Home because they have a great reputation and are an Energy Star qualified contractor. The audit process was easy and straightforward and I appreciated that the report recommendations focused on safety and things I was concerned about. There wasn’t an upsell pitch for services I didn’t want or need. The upgrades chosen were affordable and the insulation and ductwork replacement, and air sealing in the attic of my 1980 home was scheduled and completed efficiently. I was satisfied with the work completed but especially impressed with the results from the installation of an Energy Recovery Ventilator (ERV). There is a substantial improvement in the air quality of my home which was immediately evident by the reduction in dust and improvement of my son’s allergy symptoms. Anyone looking to improve their home energy efficiency and save money would be hard-pressed to find a better contractor than AZ Energy Efficient Home.