Extra Space Storage

Random ceiling stuff falling on my things every time I open it. Just randomly got charged $166 for my $110 unit with no explanation as to why. Regretting keeping it another month Update: Spoke on the phone with a rep who said they sent a letter to my house informing me of the price increase. Interesting that they chose a letter for that but when they "lost" my payment method they were able to call and text me every day. He said that what’s falling off the ceiling is fire retardant that they spray anew every time someone new has the unit. That’s a fat lie because it looked old and decrepit the day I got it- just continually flaking over the months. They definitely didn’t remove the old stuff and definitely didn’t spray anything new on. It’s cute that they can charge me extra for changing nothing at all. They weren’t flat out rude to me but this just left a bad taste in my mouth. I don’t harass customer service reps so I wasn’t gonna give anyone a super hard time, idk what I can do about them snatching an extra $50, but man this is just disappointing. Won’t choose them again in the future, wouldn’t recommend them to anyone and not staying after this month,

I had an amazing experience here. Jeramy is very helpful and patient with all of my questions and helped us get the best for all of our needs. This exceeded our expectations and we will be referring everyone to this facility.

I had a fantastic experience with the storage facility! Charles and the team were incredibly friendly, professional, and helpful throughout the entire process. They made sure I understood all the details and were always available to answer any questions I had. The facility itself is clean, well maintained, and secure. Highly recommend this place if you need a reliable storage solution! I’m the person with the 9 foot kayak.

The manager of the facility, Jeramy, is very friendly and accommodating to what renters need. He does a very good job managing the property. It is very well kept and he is present for anything customers need.

O’Ryan and Charles are awesome people; great sales representatives! For extra space.

DO NOT RENT HERE!! Absolutely disgusting!!! They hike the price up double once the promo ends and the units are absolutely horrible!!! Old ceiling insulation falling all over your stuff and they do not care! They just shrug and say, "it's non toxic". $120 for a dirty 10x10 unit!!! What a nightmare!

I have been renting a storage unit here for several years and find the staff to be very helpful, the area is always immaculate, and I feel that my belongings are safe at all times.