O'Reilly Auto Parts

📍 Battery storage providers in Birmingham

O'Reilly Auto Parts

6.5

O'Reilly Auto Parts in Birmingham is a well-stocked resource for automotive parts and accessories. The store demonstrates a commitment to efficient service and appears to prioritize assisting customers with their needs, particularly for those with specialized requirements. A knowledgeable staff works to ensure clients find what they need.

While the overall environment is positive, some interactions may vary. Consistent professionalism across all team members is an area for continued focus. The store remains a valuable asset for vehicle owners seeking reliable parts and a generally supportive automotive supply experience; friendly assistance is generally the expectation.

Information about Battery storage providers - O'Reilly Auto Parts

Service options
  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Planning
  • Quick visit
Recycling
  • Batteries
Payments
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments

Customer Reviews

★★★★★

O'Reilly Auto Parts has a rating of 4.4 out of 5 based on over 194 reviews on Google

Tanner Musick

The store manager and his employees go above and beyond for their customers! They were willing to go the extra mile to help out with my commercial needs. Highly recommended. Thank you Oreilly's team!!

Tanner Musick ☆ 5/5
Kee

This store has amazing employees & they take care of the customers.

Kee ☆ 5/5
Robin J. Watkins

The light skin brother with braids that is often at the register is SO rude to women. Almost as if we get under his skin for some reason! Every experience I’ve had at this location with him I left feeling drained, irritated, and more confused. This last experience, I waited as he helped two ladies before me and he handled them so harshly with the lack of any compassion. The way he spoke to them was unruly. They were asking questions pertaining to parts and he responded with such aggression and he had a "DUH" posture about himself as if they were to already know the answer to what they were asking him. There were no other associates available when it was my turn to be assisted. I read from my previous receipt exactly what I needed, so I’d know if they had in stock. He looked at the paper and confirmed the information, went to check the inventory and didn’t get the correct item. I told him that wasn’t the correct thing bc the price was significantly lower than what I paid before. He blamed me saying that I called off the wrong item number. Even though he had also read it himself. I was only there to verify that they had what I needed in stock. Previously I’d seen they had something online and when I got to the store they didn’t have it. I wanted to prevent this from happening again. He said to me, " ma’am what is it you want me to do bc you are confusing me and I’m not about to keep walking back and forth!" as if his inability to read the receipt was somehow my fault. If I ever have to go to that store I hate to see him there. It just brings down the energy of the entire atmosphere. Customer service is not good for him. Especially when handling women.

Robin J. Watkins ☆ 1/5
Talandria Golden

The costumer service is absolutely amazing!!! When I go to this location I usually ask for Juanica or Tim because they’re always very nice and don’t mind helping me with anything I need.

Talandria Golden ☆ 5/5
Account Time

Great customer service to the guy that's in the back

Account Time ☆ 5/5
Brittney Vee

This O’Reilly is a 10/10 the staff is always friendly and eager to help. They always go over and beyond to exceed my expectations and make sure I'm satisfied. I will be returning for any future car needs.

Brittney Vee ☆ 5/5
Alisea Ellis

I'm a women and every time I've been in the store I needed help! The team is always so helpful and nice! Just a very pleasant atmosphere!!

Alisea Ellis ☆ 5/5

Information about O'Reilly Auto Parts

Address

O'Reilly Auto Parts is located at 830 3rd Ave W, Birmingham, AL 35204, United States

Phone

The phone number of O'Reilly Auto Parts is +1 205-788-8735

Website

The website of O'Reilly Auto Parts is: locations.oreillyauto.com/en-us/al/birmingham/autoparts-1132.html

Business Hours

Monday: 07:00–20:00
Tuesday: 07:00–20:00
Wednesday: 07:00–20:00
Thursday: 07:00–20:00
Friday: 07:00–20:00
Saturday: 07:00–20:00
Sunday: 08:00–20:00

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