NYC Great Movers

NYC Great Movers truly lives up to its name, offering exceptional moving services that make the entire process smooth and stress-free. From the moment you contact them, their team is professional, organized, and responsive. They handle everything with care—from packing delicate items to safely transporting heavy furniture—with impressive efficiency and attention to detail. The movers are punctual, friendly, and clearly experienced, which gives you total peace of mind on moving day.

Update September: still nothing. Tried to call them and nobody reach back. Update 07 July: I sent two emails and left a voice mail and nobody ever responded. Our move was estimated at 4 hours with one stop, but ended up taking 7.5 hours due to multiple issues, poor communication, and unprofessional behavior. The problems began when the movers struggled unexpectedly to disassemble our sofa, causing delays. We are not sure to say if it was objectively hard to disassemble or they might have caused damage it prior to it. When we met them at the second location, it became clear that only one of the three movers was experienced. The others didn't seem to know how to properly wrap or carry items and were careless with our furniture—bumping into doorways and dragging pieces across the floor. We took the subway to the final apartment and arrived 20 minutes later, only to wait another 40 minutes for the movers, who didn’t answer our calls. We later found out they had gone on a lunch break without informing us. One of the movers also made comments that made me uncomfortable. The unloading process was painfully slow and inefficient. Due to the delay and their extended break, we exceeded the estimated time by 3.5 hours and ended up paying 60% more than quoted. Despite our dissatisfaction, we still gave the gratuity we had planned, only to be told by the mover that he expected a 20% tip and had done us a "favor" by not charging us more. After the move, we discovered that our wooden dining table had been cracked. This experience was frustrating, stressful, and unprofessional from start to finish.

This is my fourth time using NYC Great Movers and I’ve been extremely pleased every single time! Fabio and his team did an excellent job with my most recent move even with some challenging parking situations. They showed up early and were done quickly and efficiently. This company always takes great care with my items and the crews are always incredibly easy to work with. Thank you all so much for making NYC moves less stressful!!

Had an easy and smooth move with Max and Beka today. The scheduling team was communicative and I was texted by Max the night before my move as well to confirm arrival. Max and Beka were prompt, careful and very nice! Highly recommend Great Movers services 🙂 thank you!

DO NOT HIRE GREAT MOVERS — UNPROFESSIONAL, CARELESS, AND DISHONEST On October 30, 2025, I hired Great Movers to remove and store heavy items from my property. Three movers arrived, led by a foreman named Steve. They were instructed to place the sofa and love seat in a designated dumpster area. During the move, the team used our bathroom while working in the bedroom. Shortly after they left, my daughter arrived home and immediately realized that her gold, diamond, and pink sapphire necklace — a deeply sentimental graduation gift she’d worn almost daily for three years — was missing. It had been safely in the bathroom that morning, and she hadn’t worn it that day due to her outfit choice. We searched thoroughly. It was gone. I texted Steve immediately and asked for his manager’s contact information. When he called back, I explained what happened. His first response was dismissive: "Great Movers isn’t responsible for stolen items." No empathy, no concern, no sense of accountability. Over the next three days, I called the company multiple times and left messages for management (Saad or anyone in charge) — not a single call was returned. Zero acknowledgment. As if that wasn’t enough, I then received a call from building management saying the movers had dumped my furniture next to a pizza shop’s dumpster, upsetting the business owner. I had clearly told them to place the items inside the designated dumpster area. When I called again, the dispatcher promised to contact Steve. Steve later claimed I "never said anything" about a designated area — an outright lie. He finally returned to move the furniture to the proper spot, but even then, he set it next to the dumpster until I told him to put it inside. When I again brought up the stolen necklace, he was cold, sarcastic, and emotionless. I told him I would be filing a police report and that if the necklace was returned, there would be no questions asked. His only reply was to ask "where it was located." It is now November 5, and I have still received no response from Great Movers management. This experience has been deeply upsetting, not only because of the stolen jewelry and unprofessional conduct, but also because of the company’s complete lack of integrity, accountability, and compassion. ⚠️ My advice: DO NOT USE GREAT MOVERS. If you value your belongings — and basic human decency — find another moving company. Great Movers = Great Disappointment.

The team that helped with my move was amazing and very professional! They made everything seem so quick and easy…even getting everything up the extremely narrow staircase at my new apartment without leaving a mark on the walls. Well worth the cost!

Amazing experience! I heard about NYC Great Movers from close friends who used their services to move from Carroll Gardens to Hoboken. My partner and I are so grateful that we ultimately went with this company after exploring a few options. Before the move - Omar was extremely patient and thorough during our first call and provided a detailed quote. The team was receptive to my perfectionist questions and follow up phone calls; They always assuaged any concerns that popped up. Our foreman, Nick, also texted me the day before the move so that I had his number. Day of move - Nick and his team were incredibly efficient, careful and skilled as they wrapped, carried and packed our belongings. (They did this while it was snowing, by the way.) They also dismantled and reassembled our furniture (including our TV) in our new home. The price was extremely fair, and the customer service was superb. Thank you, NYC Great Movers!