NAPA Auto Parts

Limited parking and in-store inventory, but helpful staff. They referred me to a different nearby auto parts store to find what I needed.

Polite staff. Seems to be pretty well stocked. They do have good prices on deep cycle batteries, I've been checking around and they have the best prices. Added: I did purchase the battery last week and they were nice enough to carry it out to the truck and help determine a size that fit.

Went there to pick up an online order. Fast and easy. Good parking

Yolanda is amazing! She always does her best to hunt down my parts. She is awesome! Thank you Yolanda! Always a pleasure doing business and I appreciate all your help

They were the only ones in town that had the battery I needed in stock. Very friendly and courteous. Better price than quotes I received for other locations to order for me. Thank you Ivan!

Helpful, well stocked, bad parking, not bad overall.

Purchased some parts at Napa online. Unfortunately the air filters didn’t fit even though the site said they would Napa online says parts can be returned at ANY Napa store. I'd called the El Monte store last week and they told me the same thing. When I arrived at the Burbank Napa store a woman in the parking lot saw my box and asked if I’d purchased online. I said I had and she immediately said I could not return them there. I asked why and she said they could but she wouldn’t. No reason was given but she says she’s the manager: "Respect my AUTHORITAY" I told her what the Napa site said, what El Monte had told me and that I’d traveled 25 minutes. Still she refused. I was VERY pissed Finally she gave in but again didn't say why she'd changed her mind. My yelling may have helped. Great customer service She should be fired for refusing to comply with Napa policies. Who does she think she is? Arrogant rude and stupid is what. I’ll never do business with Napa again.