Selery Fulfillment

We've been working with Selery for some time now, and they’ve been an incredibly reliable fulfillment partner for our growing eCommerce business. Their team consistently ships our orders out smoothly and on time, and their responsiveness whenever we need support has been greatly appreciated. We’ve seen smoother operations and fewer issues thanks to their steady support. Even with varying complexities, they handle everything with care and accuracy. It's clear they take pride in what they do, and that attention to detail has made a real difference for our operations and customer satisfaction. Our customers frequently cite speedy shipping and beautiful packaging in their reviews. Finding a good 3PL is not easy (we've had plenty of bad experiences prior to Selery) and Selery is a rare gem in my opinion. Highly recommend Selery to any business looking for a fulfillment partner that’s dependable, professional, and easy to work with. Thanks Selery!

Everyone is super friendly and attentive. Unloaded my semi in 20 minutes! Fork lift driver was so smooth I could barely feel him entering and exiting my trailer!! I would love the opportunity to deliver here again! Thank you Selery!!!

As a customer of Selery, I have been working with them for our fulfillment needs for several months now and couldn't be more pleased with the service. From the very beginning, their team was professional, efficient, and extremely responsive. I have had an amazing experience working directly with Mary, Keisy, and Lupe on our account. The facility itself is clean, well-organized, and clearly runs on a well-structured system. Orders are picked, packed, and shipped quickly, which has significantly improved our delivery times to customers. Additionally, their tracking system is user-friendly and provides real-time updates, so we always know where our inventory stands. We are very happy with their service and will continue to use them for the foreseeable future.

I can not say enough great things about Anie and the rest of the team at Selery. From implementation to day-to-day work, they have always taken the time to answer any of our questions, work through processes/packaging, shipping, etc. We ask for a lot from them and they always go above and beyond to assist us. I feel very confident in their ability to handle whatever we throw at them. Truly some of the best customer service I've ever encountered.

I've been a customer with Selery for over a year, and I'm extremely happy with their service. My orders are picked and packed in excellent time, and their customer service reps provide fast communication by email. Picking accuracy has been fantastic, and for the rare occasion we have an issue with a missing item, it's addressed quickly and openly. It's a breath of fresh air to deal with a 3PL that's honest and helps resolve issues. I'm based in Australia, so it's important to me and my business that I can trust my US 3PL, and that they can operate with minimal (or no) input from me or my team. Most of my orders are received during the night Australian time, and they're generally already dispatched by the time I wake up. My orders range from 4 or 5 pairs of socks to up to 1000, and Selery can handle both our retail and B2B orders without an issue. The software used to integrate with their warehouse is Shiphero, which is well built out and offers many features we appreciate such as order merge, low stock notifications, bundles etc. You will need to learn the ins and outs of the software as it applies to your business, which took a little time to do. If you're looking for a 3PL with capacity to scale your business, I'd highly recommend Selery. I refer other ecomm business owners to Selery regularly and will continue to do so. I just wish I could get a 3PL as good in Australia!

I moved to Selery from a previous 3PL. The issues I was having disappeared immediately. As an example if I have a backorder the system at Selery will automatically allocate and ship the moment new inventory arrives. Requiring no input from me. The shipments leave on a timely basis, and I receive virtually no customer complaints. Obviously it isn't a perfect world and the moment there is an issue it is dealt with promptly and efficiently. All in all I would say Selery have contributed greatly to my ability to grow my business over the last twelve months.

I wish I could leave 10 stars! We've been working with the Selery team for the past 2 years and they never fail to amaze us. Their whole team has been incredible to work with. Our requests are always fulfilled promptly and accurately. We highly recommend Selery for any fulfillment needs! Special shoutout to Anie and her team! Thanks for all you do!