O'Reilly Auto Parts

I had a lovely experience with Sharon today. She was able to replace my battery in my key fob. She was sweet, kind, and confident! I will be back. All the gentleman working were nice and supportive as well. Thank you!

I came here late at night and was here for maybe an hour with ed and mark, they both offered alot of help and taught me a lot about my car. I've had one of the most stressful months of my life and me coming here late at night and then helping me just made my day that much better, I don't really ever write reviews but the fact they were outside in the freezing temperatures, trying all these different options to try and help me figure out my problem meant a lot to me. If you need anything this is the place I recomend, and they will defintely get my business again, thank you ed and mark

I had an exemplary experience at O'Reilly today with Ed helping me out. I had already been to a competitor auto parts store and the kid just typed some numbers in the computer and wasn't able to find anything for me. But when I came to O'Reilly, Ed was able to take the belt I was looking and match it with an equivalent on a specialty machine. He was able to call a number of other stores and arrange delivery same day. I had thought retail experience is like this where a thing of the past but I was pleasantly surprised.

Huge Thanks to Ed! What a day, what a day! What started as a quick stop for gas in Cary turned into a full-on car emergency when our vehicle refused to start. After a kind couple’s attempt to jump the car didn’t work, we were feeling pretty stuck—until we realized we were literally across the street from an O’Reilly Auto Parts. I called the store, and that’s when Ed became our hero of the night. Without hesitation, he walked across the street with a jumper and got our car running again. And he didn’t stop there! We headed over to the shop, bought a new battery, and Ed even installed it for us right then and there. Ed was professional, knowledgeable, and incredibly kind—exactly the kind of person you hope to run into when your car dies and you’re stuck with your plans derailed. I can’t thank him enough. He turned a stressful night into a reminder that good people still exist. If you ever need car help in Cary, O’Reilly’s is the place to go—and Ed is the guy you want helping you out. Absolute legend!

I had a check engine light that needed to be scanned. The guy at O'Reilly used odb, printed the results and suggested something to try before calling the mechanic. His suggestion worked but even if it hadn't worked it was worth trying.

Gone into here on Thursday, asked for a diagnosis on an engine light and after checking what the meter showed, he took the time to throughly explain and suggested what could be done. I highly recommend this to be your spot to check certain issues. They answered every concern and were extremely knowledgeable. THANK YOU to the wonderful staff! They are gems. Thank you Ed & Caleb.

I stopped in this evening with an unexpected need for a battery replacement. The staff members were helpful, friendly and knowledgeable. Ed quickly installed a new battery and my car was good to go in less than 30 minutes. He even took the time to answer a few other questions I had about car parts and show me some options. Thanks for the excellent service!