O'Reilly Auto Parts

With the ever revolving door on who to trust in the auto repair industry O’Reilly has always been good to me. At this particular location the assistant manager Kal was spectacular. Very helpful, very patient and professional. They had mechanic experience and suggested things to look for in the future. I definitely will be back to see Kal, he made me feel very comfortable and confident.

STEPHEN is the BEST!!! He went above and beyond to help me after trying to find the right windshield wipers for my car. We’re leaving on a road trip tomorrow and I’m driving my two little kiddos and wanted to make sure we were safe. After trying at 2 other places that didn’t have the right ones, we found Stephen and he saved the day and spent time getting us the right ones. I had a lot of bad experiences today and he really ended my day on a positive note. He was also so friendly and kind. Thank you so much Stephen! You made my day, not just with the wipers, but with your kindness!!

Maaann.... Let me tell you! Jasmine in Chandler on S. Arizona Ave needs the Gold Star award for customer service! Last week we were in need of a battery. We searched everywhere, but to no avail, we couldn't find one. We looked online, it said O'Reilly's had it, but when she put it in, it was smaller than ours. We couldn't drive around because our battery was COMPLETELY dead. She did EVERYTHING to get the car to start, and nothing work. But she was determined not to give up. After over 3 attempts, exhausting all resources, she got us going! Her determination was BAR NONE. I didn't feel a Thank you was enough, so I gave her a BIG OLE' HUG! ( I hope she didn't think I had the cooties! Anywho, Thanks A BUNCH Jasmine! You ROCK!

After a misadventure with being sold the wrong part twice in Tempe after having an issue with my left turn blinker, I was sent to this location for the right part. The assistant manager, Kal, was super helpful in replacing the part, telling me which part I needed, and even assisted with the refund for the part I was sold in Tempe. Definitely coming to this location over the Tempe location from now on.

A round of applause and standing ovation is a must for KAL!!! His attention to detail, his willingness to repeatedly go the extra mile was impressive. His customer service at almost closing time beyond OUTSTANDING!!! Auto Zone just lost me!!! Good Job Kal! GREAT Customer Kal! Greatest personality I have EVER come across in the Automotive Industry. Keep up the good work!!!

As an entrepreneur ypu need to be able to go when it's time to go and get the job done. Kal made sure that was possible. He went above and beyond my expectations! I truly appreciate his patience and willingness to help me in my time if need. His attentiveness to stellar customer service is to be commended. I will seek out O'Reilly for any future needs and pray that their are more "Kal's" in the road if I can't get back to this location. Thanks again Kal you were definitely the highlight of the night!!!

My battery died and Javier the assistant manager got us the proper battery and even helped us replace it at the store. Thanks Javier!