The Battery Guy

Had a lithium ion battery installed in my 2018 EZ Go a few months ago. As for the battery and installation, as well as the value for the money, I’ve been satisfied with the change. That being said, before you have the Battery Guy install a lithium ion battery in your cart, BE AWARE! that once you do this, virtually NO cart service company or dealership will do ANYTHING on your cart in the way of maintenance or service due to potential liability issues with lithium ion batteries installed by ANY third party. They will not replace the tires ( I had one dealer tell me they wouldn’t put AIR in the tires) or anything else, even cosmetic services. They will not allow the cart to even be pulled into the service area for any reason. I found this out after the fact, and it’s been a HUGE issue for me. It likely will be for you, too, so BUYER BEWARE. For what it’s worth, you’ve been warned ☹️

I just want to thank Beau and his team for all the many times they had to come back for my last install of Trojan batteries for my California Roadster. It was a long drive and they did not complain one bit because they truly value customer service and making sure their customers are left happy and satisfied with their products. This is the second time I have purchased a set of Trojan batteries from them and I would never use anyone else. You will not go wrong with their pricing and their superb customer service. God Bless you and your company.

Great experience, from first contact to final install. I’m so happy to have made this conversion and chose Battery Guy.

I wanted to give a shout out to Beau at The Battery Guy. I had bought a RoyPow Lithium battery for my golf cart that was about 2.5 years old on a 5 year warranty. It went bad and wouldn’t hold a charge. When I called they put in the warranty to RoyPow. Battery Guy no longer uses them as the customer service is so horrible. Beau was relentless in pursuing them. It was a couple of months of calls, emails, texts, etc but he did get them to finally replace the battery. Beau came right out once it arrived and removed and replaced it with the new battery! I’m so happy with his great communication and hard work to get this resolved. Superb customer service by The Battery Guy!!

I called Beau at The Battery Guy to get new batteries installed in my golf cart. He quoted me a price and I said let's do it. His crew came last Saturday and installed the new batteries. One of the installers gave me the bill after installing the batteries - it was $450 more than Beau quoted me (about $350 if I add the sales tax). I said this was not the price quoted so the installer said he would call Beau - he went to his truck - did not call Beau and took $100 off the bill - so I still paid $250 more than the quoted price. I then called Beau, at The Battery Guy, several times over the past week and left a message each time but he never returned my call - I just wanted to discuss the situation. I need to give this company a poor rating due to dishonesty/lied to, I don't like surprises that cost me $250 and the lack of customer service by not returning my phone calls.

The Battery Guy did a great job. They answered the phone the first time and they were very prompt with follow-up questions I had. They came out in just a few days to install a lithium battery (which I love!). The app works great too (gives you the specs of charge remaining, temperature and other info). Pricing was fair as well. I'd highly recommend this company! Don M.

Seemed like a great group of people. First they came by my home to figure out what was wrong with my golf cart, they figured it out, I went by their shop to get what I needed to fix the problem (they weren't coming out my way again for a few days and I wanted it fixed sooner). Both, in the field and at their shop I was treated great. For a total of $50 and a trip to Chandler my cart works like new.