NAPA Auto Parts - Beamon & Johnson Inc

I had a great experience at NAPA Auto Parts! The staff here are knowledgeable, friendly, and always willing to go the extra mile to help. They quickly found the exact parts I needed and even offered helpful advice on installation and maintenance. The store is well-organized, prices are fair, and the service is fast and professional. It’s clear they really care about their customers — I’ll definitely keep coming back for all my auto parts needs!

Cheryl and a nice customer helped me with a problem on my 2019 Honda!! Highly recommend her.

Just lost a valuable customer. You need a receipt to exchange brakes when it says napa on the box. Not like I was trying to get money, just wanted the right part. So in Napa's eyes everyone is a criminal and can't be trusted.

MY HUSBAND WENT INTO THE STORE TO GET A PART FOR MY CAR. MY HUSBAND HAS BEEN SHOPPING THERE FOR YEARS. HE IS A RETIRED DISABLED VETERAN. THE GUY THAT HELPED HIM WAS LAZ. WHEN MY HUSBAND CAME OUT I ASKED HIM IF HE HAD THE PART AND HE SAID THE EMPLOYEE WAS SO RUDE HE GAVE UP. ANOTHER CUSTOMER CAME OUT THAT WAS IN THE STORE CAME OUT AND HELPED AND TOLD US ANOTHER STORE TO GO TO. THE CUSTOMER ALSO SAID THAT THE EMPLOYEE LAZ STATED THAT IT SEEMED LIKE HE MY HUSBAND WAS UNDER THE INFLUENCE. MY HUSBAND WAS NOT UNDER THE INFLUENCE BUT HAS A MEDICAL CONDITION. MY HUSBAND HAS SERVED THIS COUNTRY AND THIS WAS VERY UNACCEPTABLE AND WILL NOT BE GOING TO THAT LOCATION. SINCERELY NAVY FEDERAL WIFE BETHANY

It's nice to know how this location treats their customers. Less than 6 months ago I bought a battery which I noticed was leaking acid a few days ago. I called this Napa and they said unless I have the reciept they can't warranty the battery as all the info to warranty was on the reciept. "We don't do look ups, that's AutoZone" is what I was told word for word. It took me going to a+ auto on princess Anne and the gentleman cam helped me get everything sorted out and got my battery warrantied. If you need parts don't shop here because they will jip you down the road just to save a buck instead of keep a customer coming back. If you have a job, you need to do it.

Very good customer service, sad and tire that I have to travel all the way to here to get my pool

Very helpful! Had the parts I needed and it was none too soon.