Paradise Towing And Auto

Avoid at all cost!!! Dishonest company. I got stuck in PINS, after explaining my situation and providing clear pictures, they quoted me 500-600$ just to pull me out. When they arrived they saw the police and realized that I had no other option so they upped the price to 1500$! This should be illegal and for sure is immoral. They take advantage of people in though situations (like many other reviews) please do not support this company if you can !

for one time they towed my 2023 Dodge ram heming and they hit the rear quarter panel by the edge of the tire and they do not want to take responsibility. this is a crappie tow truck. I've got in contact with them several times. they refuse to pay for their damages. I was right there when their towman did it and I have a eyewitness also. they need to take responsibility for their actions and their damages. this is a bad tow truck place

I would not have given this business a star. Negative stars if possible. My car needed to be towed to the shop. A towing service was dispatched at was taking my car to the dealership about 30-40 minutes later. This business would send text after text that they were on there way. Then they would call. Finally late Thursday afternoon I get a call from some guy that they were running late. I told him my car had been towed early that morning therefore I did not need their service. Today approximately one hour ago I get another text from them. Today is Monday. I guess if I had been stranded or in a dangerous situation, I’d still be there.

They did a tow out of beach for me. Agreed on a price over the phone and then added another $50 once they arrived because I was more stuck. Learned about facebook group 361 off road recovery who are good Samaritans who will do it for free. was 341 for a pull. total rip off. The people were polite and helpful but biz practices are awful

A couple of weeks ago I got stuck in the 5 mile mark at Padre Island National Seashore with a broken key and I called Paradise Towing to help me out. After being informed by phone that the services would cost in between 300 and 500 dollars with a $150 mandatory deposit (which I did) to tow my car to the dealership (approximately 25 miles), the service truck arrived probably 1 hour from the ETA (which wasn't a big deal since I was in the beach anyways). My car was in "parking mode" and the gentleman from Paradise couldn't do anything. He helped me out going back to Corpus Christi and bringing his locksmith buddy (which did all the service) that was able to turn my car on and I drove my truck to PINS visitor center parking lot where he left his van with all the necessary equipment to make me new keys. Paradise Towing charged me $1035 dollars for pretty much see my car, drive 5 miles in the sand, make a call, wait for the locksmith to arrive and bring him to my car. I totally understand that it was time consuming but a thousand dollars for that was way overpriced. The sir and his wife from Paradise who helped me out clearly took advantage of my vulnerable situation and charged me an incredible high price. The locksmith was great and make me two keys for $460. I definitely do not recommend Paradise.

They were the only ones who would come out to the beach on North Padre to help us pull our car out of a constantly rising tide. At midnight no less! They were very professional and really went out of their way for us. We will hopefully never need their towing services again but will definitely be going to them for auto work. Even after the tow, they walked us through how to file a claim with our insurance company and what parts on the car would need attention after exposure to the ocean. Don't know what we would have done without them!

So unhappy, I was with my friend, she called for a tow, and she was told it would be an hour to an hour and a half... we were told the tow truck driver would call when he got close. We went to the vehicle and waited over TWO hours! She called them twice and they did not even answer. So I called from my phone, the driver had NOT even left their office location, I asked how long and he said an additional 25minutes! I asked why do long, and he said they were way out at the airport, so he had to admit they had not bothered to leave. I have breast cancer and myself and my friend were hit and tired of waiting! So we called another company.. Don't use these guys they lie.