Interstate Batteries Corporate Headquarters
📍 Battery storage providers in Dallas
Interstate Batteries Corporate Headquarters, situated in Dallas, serves as the central hub for this major battery manufacturer and distributor. The facility houses key administrative and operational teams, facilitating the nationwide supply chain and supporting a vast network of retailers. It’s a significant employer in the area, recognized for a focus on internal team dynamics.
While known for its substantial presence, experiences with warranty support appear to be varied. Navigating the process for replacements can sometimes involve complex procedures and significant travel. The corporate office plays a crucial role in overseeing quality control and ensuring a consistent product across the distribution network, emphasizing robust testing and product integrity.
Information about Battery storage providers - Interstate Batteries Corporate Headquarters
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Batteries
Customer Reviews
Interstate Batteries Corporate Headquarters has a rating of 2.6 out of 5 based on over 43 reviews on Google
They have a first class facility. They treat their employees with total respect.
Very poor warranty both batteries were bad but only warranted the one that had no acid left in it and told me I would have to make a second 100 mile trip to warranty the second or by a new battery at a prorated price of over $130 and then could have the third battery warranted after they tested it. Then they would give it to me after another $130 and 100 mile round trip I'm disabled and don't have the funds to replace a battery that already failed testing and don't need three batteries for my truck. I will buy Wal-mart or auto parts stores batteries for a cheaper cost and easier warranty.
If I could bestow zero stars on this company I would, but here we are at 1 star. I purchased a brand new MTZ- 94R/H7 from Interstate Batteries Of Mid Florida Coast and the battery was dead on arrival. Took the battery back to the distributor and instead of them saying sorry for the inconvenience heres another brand new battery that we've tested to make it right they tell me the need to charge it up to see if it's a bad battery, and this process will take 24 hours. That' was Monday 2/26/2024 I called today 2/28/2024 and all they could tell me was the manager will call me tomorrow. So I've spent 450 dollars for a bad battery and now a rental car is costing another 100 bucks a day as I wait on them to charge/test this defective product for 4 days. Currently @ 850 dollar total spend for trying to do business with Interstate battery. I hope this company implodes....stay clear.
TERRIBLE PRODUCT! If I could rate ZERO STARS, I would! Bought a battery with a 6 year warranty. It lasted about a year. In the process right now of trying to get the battery replaced. Had to drive almost an hour to the location. Once I got there, I was informed that if the batter held a charge, I would be charged a $7.99 CHARGING FEE. When I complained, things went totally down hill. I was offered a temporary replacement battery and the manager took it to my car. On the way back inside the store, the manger INTENTIONALLY hit me with the door! He then attempted to provoke a PHYSICAL CONFRONTATION. I think my wife probably saved his life and mine! #10959 Cypress Creek Parkway Suite F Houston TX 77070
I bought a brand new battery from interstate in corpus Christi tx. The battery literally last just a few months. Should be no problem. They want to hold on to the battery for a few days slow charging it. So I'm out of my pickup is down till they decide it's bad. I went to interstate because the warranty. Needless to say I will never buy another interstate battery again. O'Riley's is about half price and orielys honors there warranty
18 month old battery failed and leaked acid on a cable that cost 800 to replace and another $200 for another battery. Shop where purchased said my dead battery was a fluke and couldn’t do anything. Submitted copies of receipts for battery purchase and date along with repair cost two months ago to Dallas headquarters as well as shop where purchased . Not even the courtesy of a response. Poor product and zero customer service. Now Jan 9th and still no response.
Battery 3 months old....Car wouldn't start. After I got it jumped off and took it back to NTB they said the battery was fine. They say it's my car. Called corporate in Texas and they says maybe it's my car. But reviews indicate the same problem with other people and this interstate Battery. You got me this time. Going to get a Auto Zone Battery...
Information about Interstate Batteries Corporate Headquarters
Address
Interstate Batteries Corporate Headquarters is located at 14221 Dallas Pkwy Suite 1000, Dallas, TX 75254, United States
Phone
The phone number of Interstate Batteries Corporate Headquarters is +1 972-991-1444
Website
The website of Interstate Batteries Corporate Headquarters is: interstatebatteries.com
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
