Mid-Iowa Towing

absolutely shady company will quote u different prices . Get quoted $150 and some how the next morning when we are ready to hire the price jumped to $300 during the day not during late hours where that would make sense . Take your business to someone who doesn’t take advantage and play games with their customers.

Excellent Service and reasonably priced. I would only fault that I requested a phone call when the tow was heading that way so that we could meet them there ( I was only 5 minutes away- but it was raining and sleeting and I didn't want their guys to have to wait for me) but the guys did wait for me to return and still showed professionalism. I will call Mid-Iowa Towing in the future for tow services, and will recommend to anyone who asks. Kudos to the men working in last nights weather conditions. They seemed unaffected and did their job well!

Wonderful company. Towed my vehicle after an accident. We're from out of town, and they worked with me to get the tow and storage fees taken care of. Scheduled an appointment on the weekend to finalize everything. Couldn't be more grateful. Definitely recommend.

The individual who had the extra key that opened up the cab is the responsible person for my missing property. I lost a key to the uhaul. I was waiting for instructions to pick up a key by the U-Haul roadside representative (David?). But low life towing without notifying me, was stealing my wheelchair, walker and locked briefcase, court files, 2 tablets locked in the front cab by playing Casper I'll tow the vehicle like I'm Dog The Bounty hunter..... Haven't been since....... Someone had a spare key.....Fraud????? I'll let the DSM finest do the job they do well in dealing with thefts against persons with disabilities.. P.S.....Idiots...I do have the padlock keys to the padlock on the back door lower latch as I locked it down when Casper was looking right at me.......How did you get the lock off and who is the genius that cut it off?????

Unless you want to make a bad day worse, do yourself a favor and select any other tow service in Des Moines. I hired Mid-Iowa Towing after an accident in September. The tow driver asked me for the car keys to help guide the car onto the truck and eventually deliver to the repair shop. I gave him the keys as he requested and stayed until he had the car loaded to deliver to the repair shop. Shortly after he left, I received a call from the repair shop that he didn’t deliver the keys. When I called the driver to ask about the keys he admitted that he didn’t have them although I had given them to him. He re-traced his steps to try and help me find them. When it was apparent he had lost them, he then directed me to talk to his bosses at MIT to get them replaced. When I called MIT they said it wasn’t their problem it was their driver’s, which, as their employee, should make it very much their problem. However, when the driver found out he would be personally responsible to replace them he went from being willing to make things right to blaming me and claiming he never had the keys. I emailed their contact email address, and talked to multiple people at MIT who just shuffled me to others who were supposed to "call me back" but never did – including the owner himself. After multiple attempts to allow MIT to do the right thing it was clear they had no intention of doing so. Bottom line is I just payed almost $300 – almost twice the cost of the tow itself - to replace a key and fob because this company does not stand behind their work or take responsibility for their own mistakes. Dealing with car trouble is bad enough – don’t make it worse by hiring Mid-Iowa Towing.

Great friendly staff I would highly recommend them if you. They have some nice great high tech equipment that get what ever the job you need Done is tell them David from Smith transportation refered you. No kick backs for the review just being honest.

How is an impound lot not going to allow people that cant get there vehicle out them to get a property release