Metro by T-Mobile
📍 Battery storage providers in El Paso
Metro by T-Mobile in El Paso offers accessible mobile plans and devices, catering to budget-conscious customers. The store provides a variety of prepaid options and aims to offer straightforward service. While some may find the experience positive, ensuring clear communication regarding fees and contract terms is crucial for a satisfactory outcome.
The store’s operational environment and staff workload can sometimes impact the overall customer experience. It's important to acknowledge that situations arise, and seeking assistance from knowledgeable team members can help navigate potential challenges. Finding reliable support is key.
Information about Battery storage providers - Metro by T-Mobile
- In-store shopping
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wi-Fi
- Quick visit
- Credit cards
- Debit cards
Customer Reviews
Metro by T-Mobile has a rating of 4.3 out of 5 based on over 113 reviews on Google
Thank you, Justin @ Metro by T-Mobile!! Very professional young man! Justin was able to handle my friend's account after several other stores failed! I definitely recommend Justin at Metro by T-Mobile!!
Stole my money I went to a store to transfer my number and then they said there was an error on the screen but yet they took my money and don’t want to give me a refund Be careful because they are crooks
Paulina and Norma helped me out by letting me know about smart pay I will be combing back for my iPhone 13 however I think it’s very disappointing to see the girls working here in such harsh conditions with no AC , I was told they had been like this for a week. This is inhumane
The quality of customer service provided by the store manager was both discourteous and unprofessional. Therefore, I can not recommend this store to anyone.
In a time in which good customer services is almost non existent, this place has a great representative. Abu (sorry if I'm misspelled it) helped me out and was patience and took time to explained everything I needed to resolve my issue. Awesome job! Definitely recommended this location
Went in with a 3 line plan for $86 which included hotspot, unlimited text and data. I went to go upgrade my 2 of the phones since they were eligible for upgrade. After the purchase for some reason my plan went up to $145 for the 3 lines and it only includes unlimited text and data no hotspot. Not only did my bill almost double and they took away hotspot feature but one of the phones didn't work. I went in the very next day and they said well we can't do nothing for you since it's not their fault. I talked to the general manager of the store and he said best thing he can do is order me a phone and it will be there within a week. I go about 9 days later since I haven't heard anything about receiving the new phone. When I get there they said no one has put in the order and I'd have to wait another week. Couldn't even get credit if I wanted to buy another phone I'd have to pay full price and keep the broken phone even though I was persistent on returning the broken phone I wasn't/couldn't use! This is by far one of the worst experiences I've ever had during metro.
Abren a las 10 am y éso como que no va en éstos tiempos.
Information about Metro by T-Mobile
Address
Metro by T-Mobile is located at 5985 N Mesa St Ste A, El Paso, TX 79912, United States
Phone
The phone number of Metro by T-Mobile is +1 432-278-8959
Website
The website of Metro by T-Mobile is: metrobyt-mobile.com/stores/bd/metro-by-t-mobile-el-paso-tx-10233963
Business Hours
Monday: 10:00–19:00
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–19:00
Friday: 10:00–19:00
Saturday: 10:00–19:00
Sunday: 11:00–19:00