Batteries Plus Phone Repair

As I entered the store, The customer service associate seemed a little serious. But after he told me what my issue was and how much it was going to cost, he lightened up. Still some what serious but much more comfortable to converse with. I felt totally at ease with the cost and professionalize service. I had brought my I-phone to them, It would NOT charge. Right away I was telling them that I needed a new battery. Arden checked out the phone and instead of just selling me a battery ( which was not the problem) he went right to the problem. The charging port had worn out. They had one , also impressive considering the age of the phone. I left and in about an hour they called me to say the phone was ready for pick up. I want to thank them, GREAT JOB!! I will visit this location for any my further needs . Awesome place to do business with. Thank you!

From the time Nathan answered the phone & also answered all my questions with an absolutely positive & uplifting attitude. Directing me to the website to schedule an appointment so that I could save an additional $10 on my screen replacement. Until the time I walked in, checked in with Colby who was awesome, polite, friendly, respectful & knowledgeable. He allowed me to observe him repair my IPhone 6 screen with the grace of a gazelle & speed of a cheetah! I was in & out in under 20 minutes. This all happened on a Thursday mid afternoon beginning at 11:15am from first contact & me walking out the door @ 12:55. Yes, I was embarrassing late by 3 minutes for a 12:00 appointment. I would definitely recommend this location!

From the moment I walked in the store from the time I came back (1-1/2hr) it was very easy and stress free. No up sales no hidden fees and best of all my iPhone 7+ is like brand new. Also so affordable it was well far less to fix and make like new then to buy a new phone and have to upload everything. I will definitely be back

All of the technicians are knowledgeable and confident, they tested my battery and easily identified the issue. The service I received was very efficient and timely. I had a non-removable cellular phone battery replaced for ~$60 and the job was completed in a couple hours. I would recommend this place for any battery needs if you live in the Elk Grove area. I will be coming back for other battery replacement services. Thanks guys.

So far, so good! I brought my phone with a cracked screen in to be fixed. Guys working for very nice and told me I could come back in an hour and a half. Came back and my phone looks brand new!! So incredibly happy with their work and skill!

I have always had problems with my iPhone 6s battery. Apple claimed the battery is too hard to replace without breaking the phone. They fixed it in 30 minutes and the new battery works better then the new phone iPhone gave me! They were all so nice there and it was a wonderful experience and I’m happy I got a new battery and did not have to worry about the cost of a new phone!

I took my phone here for a screen replacement. Their service was very good and fixed my screen pretty quickly. They were friendly and made sure to inspect all functions of the phone before and afterwards. The price was less expensive than APPLE so it overall turned out to be a good deal!