Walgreens

This Walgreens is the second Walgreens in Elk Grove/Laguna Creek. I hope it will stay since Walgreens closed many stores in the Sacramento area. The store is clean and well organized. It is in a bigger shopping center with many businesses and restaurants. The parking lot is pretty busy, but I have no problem getting a parking space whenever I am here.

Customer service is exceptional here. Staff extremely pleasant and helpful.

Most of the time you will get harassed by the photo counters people - the staff name Tom . Take your business somewhere, as for me Walgreen, I will never come back for a photo again.

Bought an ice cream cone and ate it and it was expired and I threw it up I bought it two days ago . Giving a 4 star because I love the employees there , maybe take the expired ones out so no one else gets sick . Thanks

This pharmacy is a shambles. I can only assume they are drastically undertrained and understaffed. I have a prescription that can’t be on auto-refill, meaning I have to call every time. This can take up to 45 minutes; I am currently writing this review while on hold, current hold time 25 mins and counting! Picking up prescriptions at this location can also take 20-50 minutes (I’ve started timing it just to see if I’m being crazy). In the past, they have done partial fills without checking my insurance, resulting in my having to pay hundreds out of pocket to fill the remainder. Recently I changed jobs and was waiting for my new insurance to kick in, so chose to pay out of pocket for my last three prescriptions. Today I’m calling because they automatically delayed filling a new prescription "due to an insurance issue." I learned this from a text, and called immediately after. Why they would delay filling an antibiotic without checking to see if I wanted it delayed, considering I paid for the last three transactions without billing insurance, is beyond me. So now I’m on hold, and have been at this point for 28 minutes. Had someone been proactive, I might have already received this antibiotic. As always, stellar job, Walgreens. Oh wait, after 30 mins on hold they hung up. So now I drove here and am updating this review in person, there is someone in front of my literally crying because she has been waiting for hours and still can’t get her medication. Apparently she was told they had the prescription, and now they don’t. But, since she has been waiting so long they can’t call the provider because their office is closed. Walgreens, this is disgraceful.

My TasteBuds had a taste for a Snickers candy bar and Walgreen's has a sale for two for four dollars. After taking that first bite My TasteBuds were satisfied. So, if you want to make the sale and satisfy your tastebuds, come down because the price is right.

Horrible experience with developmentally disabled man Robert Minh. Rude and could not explain policy after refusing me service for FedEx drop off. He literally could not tell me the size limit and guestimated using his hands and arms to attempt to explain the max size accepted when asked. I was not greeted and was instead barked at from yards away. He shouted "That's too big, we're not taking that!!!" I was under the impression that employees with disablities were to be supervised. I don't know how he has a job. Robert could use some training and learn how to treat people with respect and decency. I get that some people have bad days, but this guys attitude was totally uncalled for.