NAPA Auto Parts - Ridge White Swan

I needed to exchanged windshield wipers that they had sold me. I had asked for a set that fit my vehicle. The set they sold me did not fit my vehicle. When I tried to exchange they up charged me by $30 stating they don't make windshield wipers for my vehicle in that price range. When I questioned this I was told by the lady "I don't care, thats what it costs." I asked if I could see the new product and was told I could after I paid. The lady was extremely rude throughout the exchange process. Come to find out she was even the store manager. This is the second time now that I have tried to buy something from Napa and been given the wrong product.

I brought 2AC compressors. Both did not work. I paid $400 for the labor. Now Napa is saying they cannot help. Even though I bought both AC compressors brand new. And spent my time and money running back and forth. I will never recommend napa to anyone unless they fix this situation

For all of your automotive needs, this is where you need to be! Very helpful and informative on my vehicle needs! Thanks!!!

I will NEVER set foot in this store again. WORST customer service I have ever experienced. Got everything I needed right across the road because those guys had a little more patience with me.

Not transparent or stick to their words. Ordered a pair of bearing as they did not have stock. Called them to cancel the order in an hour as I found the bearing elsewhere at 25% of the cost. I was told the order cannot be cancelled but a return can be processed once they get the inventory. However, they did not accept the return later stating it is a special order!!!

I went in there a few days ago and some dude name Keith was very rude and disrespectful to me and my wife he made her feel very uncomfortable so i will never go in there again!

I was struggling finding a part, so I came to NAPA. The guy who helped me was awesome. Found my part by looking up the diagram. Did not get his name. Had dreds. Made my day!