NAPA Auto Parts

Best location I’ve been to this store twice last month both times were 10/10 My alternator was under warranty and Napa made the whole process smooth and stress-free. The customer service and overall experience were excellent! I especially want to thank Jared I was having a tough day with my vehicle, and he went above and beyond to help me out. His kindness and patience turned a bad day into a much better one. Truly amazing customer service thank you, Jared!

Very friendly, professional and helpful employees. When you call, they don’t leave you on hold 20 minutes.

Being a former NAPA employee I was pleased with my visit and happy to chat with a few employee's that I know. But unfortunately I wasn't able to find in store what I needed and that's why I'm getting a 4 star rating.

I would have bought the tool but not one guy in there has ever disconnected a heater hose off of a 5.3 gmc before

Wife’s car battery went bad while staying in Frisco told her to go to Napa because our local one can help with just about anything these guys said they would sell her a battery but could not install it for her! Six hours away from home and they can’t even help a lady with two children, it’s not like installing a battery is rocket science.

Got my 30% off by a minute before 10 a.m.! Originally gave 4 stars but on 22.12.21 after getting the rt shock off to replace, calling my usual napa store on pioneer; only to find out the #37164 shocks don't even match for my 2000 Chevy c2500. I was l livid! Wanted to bash the guy who looked it up & sold it to me, upside his head! Had to put parts back just to go to my usual to exchange. I guess these guys have enough "office politics" going on it's affecting their job.

Like this location and the people working at it (no complaints). Problem I have is toward NAPA in general, not this location. Bottom line.... I thought I was getting a deal with the 2nd Saturday sale. After checking, all items that I got discounted still cost more than elsewhere. In the end I could have just bought the EXACT same items in Walmart and saved a significant amount of money. Check your options, "sales & discounts" aren't always what they seem.