Office Depot

Max in copy and print was super helpful. The internet was acting up but she helped manage a large crowd and everyone was patient and pleased with the service. Great store and great staff.

Store was 13 minutes late opening this morning. After waiting with another fella and a woman outside, we were finally let in. I looked in the furniture area and selected an office chair for $350.00. I then went to the front and asked for help. I was asked to wait a second. I went back to the chair and waited, and waited, and waited some more. Used their filthy restroom. Waited some more. Then got fed-up with it. As I was leaving, the guy never looked up from the computer and I told him not to worry about me, I'll spend my money some place else. He glanced up for a moment at me and eyes right back to the computer. I won't be back!

Went in to refund an item. They went thru the steps to put money back on my card, but then I find out today they placed an automatic HOLD, which may delay up to 2 weeks on the money being returned to me. I will update here on what happens but not happy

Nevaeh is the best! Perfect customer service going beyond normal expectations. She deserves a raise!

A very poor experience to say the least. Enter the store and chose a case of paper that was "on sale" Due to my not reading the sign correctly, when I checked out the paper was MUCH more expensive than the sign. When asked, my attention was drawn to the highlighted line I had missed "with a $150 purchase" Certainly my mistake, but the tone and attitude of the associate left much to be desired, probably should have left then, but I pressed on. I took the case of paper back to the display where I had picked it up, and headed to the back of the store for a different case of paper that was less expensive. All the paper seemed expensive! Much more expensive than I had been told by my coworker she had found online. So I went online, found the cheaper option and looked. When I found nothing I asked for help from a different associate. He said that the one I asked about was only available online. When I started to ask a second question he interrupted to ask "Do you just want our cheapest paper?" I didn't respond to his question but asked about a separate case of paper that looked alot like the one I had picked up first. He said yes, it is this one. I said the one that is on sale with a $150 purchase? He said yes. I said, but the website shows it for $17 cheaper. He said, "just tell the associate to give you the online price." BUT WAIT, it gets worse. I walked to checkout, and the same unpleasant associate rang up my purchase, changed the price to the website price, but before she could take my payment, she had to have a price override. She calls for the override and I wait. Who shows up? The guy who had just told me to tell her to give me the price on the website!! But instead of walking me to the front, knowing he would have to approve it, he waited and because of this, so did I and the associate checking me out. I dislike shopping at office supply store because regardless of which brand or location I go to, this is the common occurrence. Coupons that have "stipulations", specials that "aren't very special" and associates that act as if you are a problem to be dealt with, not someone responsible for contributing to their paycheck!! A very horrible experience, but pretty much what I expect from Office Depot ( or any other office supply store chain)

Do not trust them to ship for you on time. I paid for a FedEx and the ticket was printed at noon 9/9 and it was not picked up as of 9/11. Said they have a new driver???? Horrible service!!

OFFICE DEPOT "ROCKS" THEY ALWAYSSSSSSSSS COME THROUGH FOR ME WITH EVERYTHING, REWARDS & ALLLLLLLLLLL CUSTOMER SERVICE IS OFF THE CHART WITH FAST HELPFUL SERVICE