Staples

Absolutely horrible customer service, I had to call them many times at the printing section, no one responded- it wasn’t even a busy time and they had no other customers they were attending. Decided to go over to Office Depot instead, where they were at least decent enough to acknowledge my presence and concern.

The lady in charge of printing at Greensboro today was SO KIND!! I made a mistake in printing and she was very kind and helpful!!!! So thankful she was able to help, I was in a crunch! Wish I knew her name!

I went in to get something printed up and everyone was super nice from the moment I walked in. Angela helped me with my order and made the transaction very quick and simple.

The Staples nearest to my house has 2 self-service copiers, both of which are always in some state of disrepair (for over a year now). I decided to travel the 30 minutes to go to the Greensboro Wendover Staples and was very pleased to find that both of their copiers were fully operational. I had no problem printing the newsletter I had. Also found a good sale on a couple of items I needed, and the clerk was very friendly, so the trip was definitely worth it!

I went to print a few papers and it took a minute to log in and out of the accounts I was using. Printed what I needed and then got charged over $9 for computer time. The papers themselves were $0.49 each, but the computer also charges $0.49/min. Just be warned if you go there to print something; you’re getting charged a dollar every 2 minutes. There is a faded paper with fine print that vaguely states that the computer costs money to use. But it’s taped behind the computer to the side, so not obvious at all. The employees also don’t make customers aware of this charge. When I asked them what the charge was for, they said "oh you’re charged by the minute". They need to disclose the fees more clearly in an obvious place, or at least verbally notify customers before using the computer.

Don't bring your Amazon returns here!! They all act like they have a problem with it. To go as far as snatching the products of the counter with an attitude, rolling eyes, complete with dirty looks. I went to drop off my amazon return and make a purchase. I walked out and spent no money and never will at this store again.

The Greensboro Wendover Ave store is always well stocked and staffed. The staff is always friendly and helpful. Highly recommend this store for walk in needs.