Office Depot

This is a horrible store. Do not go to this store. Some of the copiers do not work. You better hope you get one that works. I had an issue with the copier not working and could not get a refund. I have to wait until my bank process it as not being used. I had to get on another copier and had to spend another $15. Now I can’t pay a bill because I had to spend $30 to make copies. They take your money instantly and now I have to wait up to 3 days to get my money back. This is a joke.

Horrible customer service. Self-Service printers are always down. Went in today (6/22/25) only to find 1 printer working. I got the attention of an employee who looked at all of them and then just walked away! WTH? After 15 minutes of waiting, I went back to said employee who just said someone will be there. Another 10 minutes and I just walked out. Horrible.

As a wounded veteran, this help with printers section is by far the worse I seen in many years, no body wanted to help, and when I got help, the poor excuse of help wasn’t really concerned with helping, I will never use any more office depots period, started the whole process and had to stop to get a gift card cause it want take cash, this would be great to know before you start ,

I placed an online order to have a poster print out that I created online for my husband and I’s first anniversary. I was not sure what to expect as far as the quality of the poster and how it looked. to my surprise it turned out beautifully. The price was fair to have it printed for a pretty large poster. Upon arrival I was greeted immediately. The staff member who assisted me was very friendly and overall made the process quick and simple. I highly recommend this office depot for any of your printing needs

Bring your own shipping labels unless you like forwarding your personal information to some third part (printme) and paying to use a printer when your return specified that they will print everything for you. No 2d barcode scanner? Absolute joke. Friendly staff though.

This Hampton office Depot location is the worse. A 5 minute book binding job took an hour to fulfill because the rep completed orders ahead of my order. I watched as new customers were prioritized over me. The rep never acknowledged the delay and kept taking more customers. Don't take my money and then not do the job. I am handicap and cannot stand for long periods. I will never return again thanks to this horrible experience.

Thank you Junior for your great customer service and multi tasking! Junior and one other associate handled the store so well. They assisted multiple customers in a timely manner and helped each other with no attitude. I was very impressed and appreciated the good experience.