Grainger Industrial Supply

Good selection but high prices on most items. However the have parts that you can’t get elsewhere. I need some aluminum angle and they beat Home Depot and Lowes prices by far.

Jasmine did an awesome job helping me get some equipment for work. She was very courteous and patient with me. She is very knowledgeable and also made sure I had all the materials I need. Thanks Jasmine!!!

I'm working on a rig I need belts for. No part number or model or brand. I was so confused where to buy the right width rib diameter belt. Found Grainger. Grainger is the place to go for common and uncommon industrial parts. Desmond was super helpful. I had a bunch of detailed questions. He stayed late to answer them and I got the company vehicle back in service the next morning.

Prices are insane. Service is ok, and they can usually get stuff next day, but the prices are astronomical, and they absolutely never call yo to let you know when your order shows up. Definitely a last ditch option if you need to be able to touch an item before paying for it, or if you need an in stock item same day.

Ron did awesome! I’m from out of the state and Ron took care of all of my needs and knew how to help and direct me to anything in the store, knowledgeable and very kind!

Ron was very helpful excellent customer service couldn’t get any better. Came here not knowing if they had a part I needed but he could order it and get it by Monday even though it’s Friday.

I took a long list of tools I needed to purchase to the local store here in Huntsville, AL. The took the list and told me it would be a couple of days. Here it is two weeks latter and I have heard nothing. To top that, when I look to find their business phone number it is the corporate phone number and they cannot give you the store number. I will not attempt to do business with them again. If there was a zero star I would have selected it. What poor customer service.