Kroger
📍 Battery storage providers in Huntsville
Kroger - Huntsville, AL
Kroger serves as a well-stocked grocery provider for the Huntsville community. They offer a wide selection of fresh produce, pantry staples, and household goods, aiming to be a convenient one-stop shop. Consistent improvement in areas such as checkout efficiency and communication would enhance the overall customer experience.
While demonstrating pockets of exceptional employee care, like proactive assistance, operational responsiveness could be further refined. The pharmacy's phone system presents a hurdle for some, and addressing this would strengthen convenience and accessibility. They continue to be a valued resource for Huntsville residents.
Information about Battery storage providers - Kroger
- Kerbside pickup
- No-contact delivery
- Delivery
- In-store shopping
- On-site services
- Great produce
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Bakery
- Food
- Organic products
- Pharmacy
- Prepared foods
- Sells cut flowers
- Toilet
- Wi-Fi
- LGBTQ+ friendly
- Transgender safe space
- Quick visit
- Plastic bags
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
- On-site parking
Customer Reviews
Kroger has a rating of 4.1 out of 5 based on over 425 reviews on Google
I remember why I stopped coming here, some of the employees have no personality and they are rude in a dismissive way. The cashier rang me up for one too many waters so I went in to get another water. I apologized to the person in customer service for having to go get another water and she said nothing at all; not a smile, not an it's OK, not even an apology for having to come back in, nothing. The prices are great but their customer service sucks big time!
Calley saved an elderly woman from becoming a victim of a scam. Started off with just offering to help her at self checkout since it was late and the cashier lanes are closed. She quickly realized someone was posing as one of the woman's family members and was trying to scam her out of a lot of money with a request for a gift card. With the help of another customer chiming in, Calley was able to explain the situation to the senior customer and prevent her from purchasing the gift card. Absolute class act by Calley.
I love this kroger, but absolutely hate trying to call the pharmacy. The automated phone answering system can't understand anything I say, and gives you only very specific options and I have to fight tooth and nail to get someone on the actual phone. It's absolutely atrocious and needs to be either scrapped, or redone, please.
Kayla at the flowers department has great customer service. The entire facility is very clean too.
Pretty good store, decent selection of groceries, helpful employees. I usually use the self checkout. They are in the process of replacing the flooring. Previously I gave a critical review because they had an issue with their Kroger plus system not being in sync with the deals posted on shelves. This seems to have improved a lot, I haven’t noticed any coupons or deals ringing up incorrectly recently.
Could use a nicer floor and some other updates so you don't feel like you're in the last century but it has a good selection and a pleasant staff.
Reliable products in all departments. The Floral Department is especially wonderful. Prices lower than competitors.
Information about Kroger
Address
Kroger is located at 8404 Memorial Pkwy SW, Huntsville, AL 35802, United States
Phone
The phone number of Kroger is +1 256-881-5696
Website
The website of Kroger is: kroger.com/stores/grocery/al/huntsville/logan-square/026/00849
Business Hours
Monday: 07:00–22:00
Tuesday: 07:00–22:00
Wednesday: 07:00–22:00
Thursday: 07:00–22:00
Friday: 07:00–22:00
Saturday: 07:00–22:00
Sunday: 07:00–22:00