AutoZone Auto Parts

There's a reason I never go to zoo and I was reminded why on this last trip. Their sales people barely speak English and the know absolutely NOTHING! I needed an alternator belt for a Maserati. I called ahead of time and was told they had one. I got there and it seemed to be terribly long. The lady I spoke with barely spoke English. I should have walked out but parts for this car are hard to find locally. I asked if they were sure it was the correct belt. Another associate confirmed it. I still had my reservations but left with it. Guess what? That's right, it was the wrong belt. As a result, these people cost me money. I ended up needing to have the car towed. If they had an ounce of auto parts knowledge, or been able to read the screen ( I didn't see the screen when I purchased the belt, only when I returned it), they would have known. How about hiring people who speak fluent English as well. Given this is a serious problem throughout the company, I'll never go back. I don't care if I have to order the part and wait for it somewhere else. These people are clueless. I wouldn't trust them with a powerwheel car.

My husband called ahead to confirm they had the part he needed for his car, AND he confirmed they would hold it. Drive 30 minutes to have the person up front say that they do not have the part and that sometimes ‘they lie.’ It was odd.

Marc was awesome - best help I’ve had in a while at any establishment not sure why this place has 4 stars!

Folks at this location helped me find the sensor for my pick up truck - thanks Mike for looking in the paper books

Excelente servicio les agradezco por haberme atendido por chat en su página web y orientarme para saber que tipo de pastillas para frenos era mejor comprar para mi camioneta, ese mismo día fui a la tienda , mostré el screenshot del articulo que me dijeron lo compre y listo! Excelente trabajo

I got told my taillights were out, raced to the only open store. Got here 3 mins to closing and the employee was locking the doors as I was parking and waved me off saying they were closed. I’m going to be very upset if I get a ticket on the way to work in the dark in the morning or end up getting in any type of accident. Terrible customer service.

I went in to price a head light bulb and the salesman came out to make sure that the bulb he looked up was the right bulb which it was for one of my other lights and once he matched it ended up being a different bulb . Installed it for me and everything. It took less than 10 mins. Thank you for your excellent customer service.