AutoZone Auto Parts

I had the most courteous, helpful associate by the name of Cody C. Help me today. Customer service like that’s makes you wanna come back! Once again Cody came through september 3, 2025 Wednesday, my friends car wouldn't start and Cody came to her rescue! He scanned her car and told her what the problem was and returned back to store with her and helped her how finding a starter and someone who could do the work for her! He's the best, don't let him go anywhere and give him a promotion. Great manager material!

Please don’t ever visit the auto zone at 2314 shady grove rd , Irving Texas 75060 I had taken my battery to be charged last Thursday morning at 9:00 am June 26 th , 2025 , I want the manager Jose to roll the camera back , she never charged my battery , she kept making excuses why she shouldn’t charge it , I told her it was a new battery that’s been sitting for a few months , she insisted it want charge , I ask her to charge it please , she took it in only not to charge the battery at all , my son charged it in 7 minutes flat , the auto zone lady said it was at 0 percent still after she fake charged it , she needs firing fir being bias toward customers it’s not a good look for auto zone having a worker that fake to charge your battery , what if I just threw the expensive battery away being her word , moral of the story companies need to fire bad employees it’s not a good look for the company to treat paying customers bias , corporate needs to see this post , I just got back from auto zone I came to speak with the manager he had left for the day his name is Jose , I would like for the manger to roll back the camera that show how she never charged my battery , let her go she makes the company look bad unsatisfied customer …. Consumers be aware

This Autozone is awesome!! Dillon is an amazing person. He changed a very difficult blinker bulb for me with a genuine smile. I have an issue with my hand that prevents me from doing these types of things for myself. He never said anything but how can I help. He went above and beyond the normal customer service to help me and did it with a genuine kindness that is missing in the world today!! He deserves a raise and promotion based on his customer service skills. He genuinely is a great person!! His parents should be proud of him!!

Walked in only customer. No one greeted when I came in. Stood in the front to make a purchase no one was attentive. A lady behind the cashier did not acknowledge me. Left without my purchase.

1 autozone was almost completely out of oil filters and long line in the 2nd autozone

The guy that’s been there quit moved to New York he made the store very polite the new crew are rude obnoxious and have no knowledge of autos do not recommend this location at all.

Cody literally helped me get out a dead rat from my filter box when I was just going to replace the filter. Never seen anything like that or heard of it but Cody, thank you so much man! That was insane!