Tri-Cities Battery Tire Pros

I was pleased with the service, they identified that my alternator went out and had it fixed by the end of the next day. Very professional and courteous!

The guys at Tri City Battery Tire Pros in Kennewick are amazing. Fast, helpful and often hard to beat in price. Always satisfied with the service I get there.

I needed a battery replaced and these guys were excellent! Chad was my service writer and he was informative and very helpful. I will have them do more maintenance work on my truck.

Great Service and great communication all along through the repairs. When the aftermarket part was not compatible with the repair, the shop ordered the OEM part and covered the cost due to them not expecting the aftermarket not working. Would recommend for all car repairs!

So a little back story. I just had the engine replaced on my ram truck. I needed to have the AC recharged from the replacement. Took it to tricities battery. Everything was going good. Picked up my truck and went less then a block from the shop to the exon and my truck starts smoking. Wasn't smoking when I dropped it off that morning or the day prior. Called Tricities Battery they said come back and we will take a look. Great. Get back to the shop and the counter person Adam was horrible. 1st tells me that I should take it back to shop that installed the engine. When I informed that shop is closed on Friday he said well we didn't do anything. Then Adam told me things break all the time you never know when it's going to happen. Of course things break but since I just spent money at your business you think a courtesy look would be approved. I said look I just want someone to check it over to make sure, per Adam no one could look at the truck and all they did was hook a valve and this isn't their fault. I could not get anyone to look at the truck while I just paid $450 plus dollars to the shop. The the topper on the cake if I wanted someone to look at then he would charge a diagnostic fee. ARE YOU KIDDING ME!!!! Then I go outside my husband shows up and guess who decides to walk outside to assist when he couldn't be bothered with helping not even 5 mins prior. Then I called the manager, he is floored by Adams behavior. I'm not sure what is going on with this shop but Adam shouldn't be dealing with the public or customers if he thinks he was being helpful. Which is what he told me after he looked at the truck with my husband. Probably will not go back, just to make sure I never have to deal with him again.

My tire size is pretty rare. I called 8 places before calling them no one had it in tri cites except for them. He ordered it around 1145 on a friday thought it wouldn't come on until Monday but it arrived at 1500. Amazing services.

Got my truck in same day and were very honest about cost. Guy at front desk was great.