Storage Star

Great customer service. Maricela is very friendly, professional and knowledgeable employee. She was very helpful She showed me the unit and explained the contract and breakdown on pricing of the promotion going on right now. Hopefully the price quoted after the promotion doesn’t increase 3-6 months after.

The customer service has always been excellent, but the issue is the company’s policy of raising rental prices on long-time customers. Within just one year, my rent was increased twice without any explanation — first from $224 to $265, and then again to $300. I’ve been a loyal customer for over 10 years with automatic payments, and this policy simply makes no sense. What’s even more disappointing is that new customers today pay only $199 for the same unit.

I had an amazing experience thanks to Marisela! She went above and beyond to help me get the perfect storage unit. Not only did she walk me through all my options, but they also compared prices to make sure I found something that fit my needs and budget. Their professionalism, patience, and friendly attitude made the process quick and stress-free! I highly recommend working with them if you want top-notch service!

Rent increases are just insane. I started at around 145-150 and ended in 227 in 2 yrs. That’s a bit excessive since there’s nothing out of the ordinary that they do. Not to mention the fire that happened a few months ago. The service was decent but unfortunately, for me the prices is what made me take the decision to leave.

Definitely WOULD NOT recommend, Rent is constantly going up with NO prior notice & staff is not helpful at all. If I could give 0 stars I would.

People stolen my speakers box cut wire and did receive and and pay out for damage to my storage

Diedra is very knowledgeable and smiles all the time. Great service!