Devon Self Storage Las Vegas, Nevada

This place OVER charges for rent. 20x20-$400+, 10x20-$230+ NO units are climate controlled, they don’t even have flood control. Don’t know who lied about that in their review. But it’s false. Like many of the positive reviews are. Units get wet whenever it rains from under the doors. Access to the facility was limited to just the office hours (basically 9 or 10 to 5 or 6) for over a months time while waiting for them to FIX the access gates which on your rental contract says 6am- 10pm EVERY DAY… with NO COMPENSATION for not being able to access your own belongings. And if you work a 9-5 job good luck seeing the inside of your unit. Since they are chaining up the access gate AGAIN for the last 3 weeks so far. Since the gate is BROKEN AGAIN!!! Guess the last repair company wasn’t that good. And I don’t understand why it’s taking a MONTH AGAIN to get it fixed. My residence is in a gated community and our gates are fixed within 24 hours normally, maybe 48 hours once when a tree fell on the gate. This management has NO compassion and completely lacked in a sincere apology for the inconvenience and frustration that they have caused. My last trip there to pick up some tools for my business. They actually tried to kick me out an hour before their office was normally closed. In which I refused to leave until at least the normal office hours of 6pm. While I collected the tools I needed for my job. And that was while I was on the phone with the General Manager of the business. And verbally voicing my complaints. Basically wait until this company is bought out by one of the other Storage companies and under new management. Hopefully then they will know how to run a business properly. UPDATE 4-1-25 Now been over 2 months and the gate is still broken. If ya wanted to change the hours you should have just said so and not keep your renters with lies of it being a "Broken gate" and that’s why we can’t access our belongings. not because you don’t want to pay your employees!! Adding photos this time. BEWARE of this business, they are shady, and found out rats are in the units after finding a dead one in a box of mine. Plus the rat droppings everywhere.

Just wanted to say that while I have only been with Devon self storage for a couple of months, my experiences with them have been quite exceptional. Their customer service is top notch— communication has always been very clear and quite reasonable. These folks care and it shows. I’ll continue using Devon storage happily.for some time.

Today I visited Devan self storage and met with the assistant general manager, Shellena, who was very pleasant to speak with very kind very polite. I was looking to park my trailer in a parking space which they do not offer, but she did leave me in the direction to where I could find a place to park my trailer if I ever need a storage unit, Devan, self storage is where I will be at thank you guys for your kindness and your time. Great customer service.

PHENOMENONAL customer service and UNMATCHED pricing! I do my homework to always find the best price and these guys got an A+! I also love that they had a tiered system for pricing based upon convenience! Loved my whole experience here. Highly recommend!

I had a great experience at this storage facility! The space is clean, secure, and easy to access. I want to give a special shoutout to Melissa—she’s incredibly helpful, kind, and made the whole process smooth and stress-free. She went above and beyond to make sure I got what I needed. Highly recommend this place, especially if you get to work with Melissa!

They have great customers service I went in there to inquire a unit and the manager I believe her name was Shellena she was very kind she gave me the information that I needed I highly recommend the storage place if you want to rent a unit she has nice customer service

Michelle was simply wonderful to work with and very accommodating. Units are very nice and clean. Highly recommended!