Fun Town RV Las Vegas

We just bought a Brinkley from Fun Town RV in Las Vegas. Customer service was outstanding! Our salesman Steven was awesome and always responded quickly with any question we had. Jose, Mike, Brian, Ray, Ruben and the general manager were very helpful. We had an amazing experience and LOVE our new trailer. We highly recommend this dealership. We drove from AZ because they had the best price. We spun the wheel and won $200 to spend in the store!

This place hasn’t even had its grand opening yet, but they already have an incredible selection of RVs and were beyond accommodating in helping me find exactly what I was looking for. You can tell they’re going to be the number one place to buy an RV in Las Vegas! Gary was amazing; so friendly, knowledgeable about both RVs and the Las Vegas area, and truly on top of everything from start to finish. Jeff and Kacey also made me feel so welcomed the moment I walked through the door. Highly recommend checking them out! Excited to see what the future holds for this dealership.

Very pleased with the whole staff. Pedro (sales) was patient and answered all of our questions, showed us several models, and helped us through financing with clear expectations. The sales manager, Ruben, came out to explain procedures. Tracy, the general manager, came out to make sure we felt welcome and comfortable. All in all, a great experience. We cannot wait to take delivery of our new Brinkley.

I recently purchased an RV from Lazydays RV and couldn’t be happier with the experience. Frank and Gary, my sales representatives, were incredibly knowledgeable and guided me through the selection process with ease. Stephen in finance, along with Lee, worked diligently to secure a deal that fit my needs—without their expertise, it wouldn’t have been possible. However, the true standout is Mikey, the service manager. His unwavering dedication to addressing any issues that arose, coupled with his commitment to customer satisfaction, truly sets him apart. Even if you’re not in the market for a new RV, I highly recommend bringing your current one in for service; Mikey’s extensive industry knowledge ensures that any repairs are done right the first time. Mikey’s above-and-beyond attitude makes him the star of the company. I highly recommend Lazydays RV for anyone in the market for an RV or in need of top-notch service.

We just purchased our newest fifth wheel from LazyDays and the whole process was flawless. Our salesman Bruce was incredibly helpful but never pushy, and Sang worked incredibly hard to get our deal done. Bruce is knew exactly what we needed and showed us an RV we had never considered and fit our family’s needs so much better than anything else we had looked at or considered. Throughout the entire process which was over the course of a few weeks everyone at LazyDays was incredibly kind and patient, and we truly felt like they wanted us to make the best choice for us, not just for them to make a sale. Every person we encountered at the dealership was knowledgeable and helpful and made everything stress free. I’m very thankful we chose LazyDays. I highly recommend them!

**Updated review as of 6/3: Ruben was quick to have Ben the service manager call me back and went over the main problem of water leak situation. Ben also explained that all manufacturers ship out the new campers with exposed wires right around a water pump so it’s not something they inspect for. In the end Ben was reasonable to resolve the leak and understanding as a professional. Also did not charge us for the $650 hitch. I HIGHLY suggest getting everything in writing that is agreed upon between you and your sales person before you pick up your camper and request a copy of the inspection to cover your self and be sure to double check everything before leaving. Hope my honest review helps others avoid the inconvenience and stress that we had and glad that the service department reached back. Thank you. 6/1 review: I was warned by others to not shop here but I still took my chances. I’ve owned my 2020 keystone trailer for about 3 weeks now. I had to wait 2 days for this supposed thorough inspection that is done "2 times to ensure everything is 100% before you leave the lot" Do you get to see the inspection or a copy ? No. Many things that were agreed to be done were not even done when we came to pick up. After asking again some of the agreements were met but if you didn’t check then it wasn’t done. They almost had us leave with a dead battery to the new camper? But be cautious if you don’t check they most likely didn’t do it. Remember "as is"is a big thing with them and apparently it’s not a big deal to have good referrals or repeat customers. They were supposed to fill the propane and that was not done. The awning we did not get to see out until the day we picked up, has permanent damage and no money was offered off for this depreciation. The outside of the trailer had wax baked into the paint that they agreed to clean off and it was not. Took it home and put our own efforts into cleaning it inside and out. We were told they do a "full detail." Which was a total lie and I get people wanting to get sales but don’t lie about the obvious. Finally went camping with full hook ups this past holiday weekend and have plumbing leaks. The service department also did not tighten the bolts on the hitch and had to pull over on way home to tighten frame shackles. Also where the water leaks out onto the floor under the bunk beds is a converter(electricity) and there are many loose hanging electrical wires all around this water. We are lucky to not be in the hospital while investigating the leak that we should not even be having to deal with. They did jeopardize my childrens safety as well seeing these loose wires with a water leak are right below where they sleep. You can even see in person looking very closely water stains on the wood from it leaking before so no it’s not a new problem and we use pressure gauges when we camp. When you pay over $20k for a camper people DO NOT expect to have problems especially when buying from a dealership that advertises being number 1. If you want to feel robbed and get an unsafe camper this is the place to go. Lesson learned.

Years ago, I read a business book called, "Customers for Life". It was about a Coastal Cadillac dealer in Texas I believe. It was all about going above and beyond for Customers so they would always return. Lazy Days is the polar opposite. It doesn't matter where you go. They ALL seem to take pleasure in NOT providing customer service. They are all terrible. It has to start at the top. With Lazy Days, it's all about the sale of the unit. I DO NOT recommend purchasing from Lazy Days. The customer service is horrendous, and again, it doesn't seem to matter which store. I've been to many.