StorageMart

Hannah at StorageMart is hands down the best! From the very first interaction, she was warm, welcoming, and incredibly knowledgeable. She takes the time to answer every question with patience and clarity, making sure you understand all your options. You can tell she genuinely cares about her customers and takes pride in keeping the facility clean, organized, and secure. What really sets Hannah apart is the way she goes above and beyond—whether it’s helping you find the perfect unit, making the rental process quick and easy, or checking in to make sure everything is going smoothly. She’s professional, friendly, and truly makes you feel valued as a customer. If you’re looking for great service and peace of mind, Hannah at StorageMart is the reason to choose this location. She’s the kind of person who turns a simple storage rental into a great customer experience.

⭐⭐⭐⭐⭐ I had such a great experience with StorageMart at 1920 NE Rice Road! Hannah and Steven were always so helpful, kind, and professional. They were quick to answer my questions and assisted right away with any billing issues. The facility itself was always clean and well maintained, which gave me peace of mind about my belongings. I truly appreciated their excellent customer service and would highly recommend this storage facility to anyone in need of storage in the area.

Stopped in and dealt with Hannah. I had questions regarding a larger unit and insurance. She was super helpful, answered all my questions and even corrected me on the unit number I THOUGHT I had...Yes Hannah, you were right, I was not! If not for her, I'd probably still be there trying to unlock the wrong unit.

Poor communication from start to finish. It took six months to receive a return call, and that only happened after I filed a complaint. I had fallen behind on payments, and once I couldn’t get access to the unit, I tried numerous to get a hold of someone to try and retrieve important documents from my late mother’s estate. I was later informed that the person who purchased the unit may have discarded the items. I take responsibility for falling behind, but I’m deeply disappointed by the lack of compassion and accountability shown throughout this process. Some humanity in handling such sensitive matters would have gone a long way.

This was my very FIRST experience with having to rent a storage space and Karen went above and beyond with assisting me. I couldn’t have been more happier!

Hannah was fantastic! I felt welcomed and she handled my issues in a timely manner. She also informed me of all the offerings I can utilize with Storage Mart. Great location!

Best storage in Lee’s Summit! Great service and very easy to rent great storage lockers