O'Reilly Auto Parts

My battery died and I called there to see if my old battery was still under warranty. It was! Adrian helped me over then phone then in person. I believe he’s the manager and he does a really good job. And he’s very nice and knowledgeable. He also checked my alternator for free. Very happy I went there and will again!

We needed to purchase some parts for an older Lexus that we have. A 2008 IS 250. Needed some bolts for the battery and the lifts for the hood and trunk. They had worn out and given out. We were able to search online and find the parts we needed. And we were able to see if they had them in stock. For some parts they did not have in stock, they ordered them for us and we picked them up at the store. Overall a great experience. The staff was very helpful. And being able to save hundreds of dollars as opposed to going to the dealer for these parts was great as well!! 🙂 Thank you O'Reilly Auto Parts!

Such a great experience! At Auto Zone the place is packed and the few staff overwhelmed, here, they have great products, it’s clean and organized and the guys at the desk are kind and very helpful. My recommendation, go here for your auto parts. You’ll be happy you did.

Great employees, they even helped me test some things on my vehicle. Very impressed!

Muy mal servicio cuando intentas ablar por teléfono ni siquiera te dice no ablo español solo te cuelgan sin decir nada

Stopped by the shop last week to figure out if I needed a new battery for my car. Mahan took the time to test and attempt to recharge my current battery before giving me a good deal on a new one and swapping it all out. I appreciate the help Mahan. Couldn’t be happier with my experience at this location. Will definitely be returning.

Their customer service was really good, friendly and attentive; but that was last year. Recently their customer service has been passable. Today I go in grab some stuff wait in line and ask for a part to be looked up. John says ‘yea, I’ll looked it up’ then proceeds to answer the phone as I tell him that I am going to look at the tools while he looks it up. When I return, to my surprise, he’s assisting another client looking up the part that they need. As I wait, maybe it’ll be quick I think, he passively brushes me to the side; extremely rude to begin with. Then I politely ask, ‘weren’t you helping me’, he says, ‘I’m helping both of you’; another extremely rude thing to do. Then instead of accepting he made a mistake he blames me and begins saying that he thought I was leaving the store and that he was helping me look for the part; if he was looking up the part it would’ve been on the screen when I returned. I made it clear that I was unhappy with his service and that I was going to complain to his manager about it. When I asked his name he responded with ‘have a good day’, I had to ask him several times before he reluctantly told me. John gave me the worst customer service I have ever had. This was my go-to store in the community, but now I am going to take my business elsewhere and I am going to tell my friends not to go here as well. What John did was unacceptable and I sincerely hope that management provides him the training necessary to work with customers. Until then, I will not be returning to this store