U-Haul Moving & Storage of Atwater Village

More than 3 hours waiting for a hitch install. Made an appointment for 10:30am and was told upon arrival that the car in front of us wasn’t finished yet but mine would be next. I'll update the review once the car is finished and I can inspect the results but so far I'm very concerned about how long its taking and the quality of the service.

The staff is friendly and professional. The equipment is well-maintained and clean. The retail side has everything you could possible need for a move, along with professional help and advice on staff. the whole process could not have been easier.

Needed a truck in a flash on Memorial Day …. Looked them up .. they were open . Needed storage too … was looking as the other company that sounds like drublick porage….. well turns out … this location had both and their storage was better priced …WAYYYYY better priced!. The other place doesn’t have trucks either so there’s that too! We were in there after 2pm . They close at 7pm an hour later than the other place that did I mention doesn’t have trucks…. We got what we needed in ONE PLACE …. storage and a nice modern cargo van with AC AND Bluetooth ….and got everything done in one SWIFT swoop….. the icing on the cake was the staff. THEY GET IT . They know what they’re doing … they saw to it that we were well informed and assisted us like we were family every step of the way (that involved getting set up … they didn’t help us move .. that would have been crazy!!!! ) but one of the two guys there cleared a lane of vans to make our move in easy ! other guy at the register ….was professional as heck and helped us get the right vehicle At the right price … We paid less than $150 for both out of the door. Van plus AFFORDABLE storage fee with first month free … oooohhh weeee!!!! 10 out of 10 stars …. If this location is in your range …. Go here!!!! They even have propane for your grilling or whatever else you need propane for needs !!! Thank you U Haul on fletcher !!! You weren’t gonna get a short review after helping us so awesomely today!!! You made what looked like it was gonna be stressful immensely stress free. We appreciated that!

Great Team! Very professional! Go Atwater Team!

Never thought I’d have warm fuzzy feelings about U-Haul but the owner was so kind and the staff (especially the guy with the curly hair) are wonderful and yeah I just really love U-haul now and yes this is the only review I have ever written that is how much you should go here

My truck rental experience was amazing. I left my work key in the truck rental while I was moving. I didn't realize it was missing until the next day after I returned my rental truck. I went into the rental location hoping they would have found it during the cleaning process and they had it! I was so relieved and thankful.

Thank you so much for all your great customer service. I truly appreciate being able to speak to someone after store closing hours! I ran about 30mins late from closing and someone was able to help me with assistance through the phone. Thank you!